Software Engineering Manager, Production Engineering

Production Engineering at Riot is challenged with diving into our most ambiguous technology spaces between games, central services and infrastructure to solve our reliability and visibility challenges as Riot continues to scale into a multi-game ecosystem. To succeed as an Engineering Manager on this team you will need to mentor, grow, and encourage engineers. You’ll need to focus them on making a significant impact on reliability, observability and scalability of Riot’s core services.

As a Senior Engineering Manager you will work on a large range of architecture at Riot. You will support and grow engineers who design solutions to help teams implement standards they have established to make services easier to operate and maintain. You’ll partner and coordinate with technical leads across Riot and ironing out overlooked details that matter. You will report to the Sr. Manager, Software Engineering and this role is based in our Dublin office.

You’re right for this role if the idea of growing a new kind of team at Riot, and mentoring engineers to succeed excites you. You understand how to take ambiguous goals and make them measurable and applicable. You love building iterative approaches to problems and know how to compromise between ideal solutions and practical outcomes. You believe that just because things are hard doesn’t mean they aren’t worth doing.

Responsibilities:

• Manage and grow a globally distributed team of 4-8 mid to senior level engineers
• Be the engineering lead for a Site Reliability-focused organization (roughly 30 engineers and non-engineers)
• Support the Live Operations Site Reliability organization as they establish Riot wide standards and collaborate with dozens of service teams to ensure aligned results
• Ensure the right organizational Tech Leadership is collaborating
• Develop and maintain key performance goals for the team
• Evolve the skills makeup of the team over time to meet Riot’s reliability requirements, including designing growth plans for junior engineers
• Performance manage and motivate engineers on the team
• Participate in and design quarterly planning and annual strategic planning objectives
• Align and coordinate with your multi-discipline peers in Live Operations (ROC, Live Production, Program and Problem Management)
• Support your team as an escalation point for On-call

Required Qualifications:

• 2-6 Years experience performance managing engineers including hiring and performance assessments
• Demonstrated experience growing engineers in their careers
• Demonstrated ability to work across multiple organizations and generate agreement on technical standards
• Experience observing and monitoring large-scale production services, especially micro-services
• Bachelor's or Master’s degree in Computer Science or a related field or relevant professional experience

Desired Qualifications:

• 2+ Years working in a high performance Site Reliability capacity
• Experience with designing, prioritizing and maintaining high-capacity, high-availability, and high-performant software, especially back-end services
• Familiarity with Site Reliability best practices
• Demonstrated experience working in container-based ecosystems and with a container scheduler (e.g. Marathon, Mesos, Kubernetes, GKE, Amazon ECS)
• Experience with distributed systems, specifically microservices
• Experience building high-quality software in languages like Go, Java, Python, or JavaScript
• Experience with API design, preferably using REST
• Understand networking - HTTP down to the network layer (TCP/IP, routing, etc)

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!

Our Perks:

• Open paid time off
• Retirement benefits with company matching
• Medical and dental plans that cover you, your spouse/domestic partner, and children
• Life insurance, short-term and long-term disability
• Family Bonding leave
• Commuting allowance
• Flexible benefits allowance
• Vision allowance
• Daily lunch, snacks and fruit in the office
• We will double down on your donations of time and money to nonprofits

Let's Thrive Together:

Because together we are better, we know that fresh and varied perspectives will make us better at what we do, so however you identify and whatever background you bring with you, we're excited to hear from you. Don't be discouraged if you feel you don't fully meet every single one of the requirements for a particular role, there's always room for growth at Riot. If you spot a role that will make you want to jump out of bed in the morning, we are waiting to hear from you! Don't forget to include a resume. We receive many applications, but we'll notice a fun, well-written intro that shows us you Dare to Dream and Execute with Excellence.