Covalen has over 25 years’ experience in Business Process Outsourcing (BPO) and Managed Services provision. We provide tailored Outsourcing Solutions across all industry sectors including Banking, Financial Services and Insurance, Information Technology, Gaming, Energy and Utilities. We serve clients internationally with end-to-end design, delivery and management of a business unit, service or function at client site, or wholly outsourced. We offer multi-lingual delivery across these areas and more… • Customer Experience - sales, technical support, customer support. • Operations - back office, client onboarding, contract management. • Content Moderation - community, trust & safety, quality & policy. We support companies in achieving their goals, for example, through increased productivity or cost efficiencies, better customer experiences, and competitive gains.