Anakatech

&lt;p&gt;Anakatech is an innovative technology company focused on the development of its iGaming Platform and unique variety of soft games both web and mobile-based. The company is B2B oriented and accomplishes the whole cycle, from the development of games to the support of our partners &amp;amp; end-users.&lt;/p&gt;&lt;p&gt;Established in 2013, with an office in Sofia, Bulgaria, Anakatech’s growing global teams of highly skilled professionals offer our clients expertly developed software, a spectacular selection of games, and comprehensive business solutions, achieved through our marketing, analytical, and support services, while still retaining the enthusiasm of industry pioneers.&lt;/p&gt;&lt;p&gt;We are currently looking for a highly motivated specialist to join our team as &lt;strong&gt;Customer Service Representative for Games with English&lt;/strong&gt;.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Responsibilities&lt;/strong&gt;:&lt;/p&gt;&lt;ul&gt; &lt;li&gt;Resolve customer queries while keeping both the company and customer’s best interest in mind;&lt;/li&gt; &lt;li&gt;Handle incoming customer inquiries via email, and live chat regarding sports booking, odds, and betting rules;&lt;/li&gt; &lt;li&gt;Provide timely and accurate information on sports events, betting options, and account-related queries;&lt;/li&gt; &lt;li&gt;Assist customers in placing bets, processing deposits and withdrawals, and resolving any issues or discrepancies;&lt;/li&gt; &lt;li&gt;Educate customers on our betting platform features, promotions, and responsible gambling practices;&lt;/li&gt; &lt;li&gt;Achieve up-sales, conversions and decline solutions by chat and phone calls;&lt;/li&gt; &lt;li&gt;Work according to departmental and company protocols and work procedures;&lt;/li&gt; &lt;li&gt;Provide an excellent level of service making sure that the customer’s request is answered and assisted accordingly, in order to contribute to an excellent customer experience with us;&lt;/li&gt; &lt;li&gt;Perform proactive phone calls to customers according to predefined segments;&lt;/li&gt; &lt;li&gt;Report to the relevant departments regarding site issues, inaccurate content and trouble shooting;&lt;/li&gt; &lt;li&gt;Report in a timely manner VIP and regular customer escalations;&lt;/li&gt; &lt;li&gt;Manage personal mission report on a daily basis;&lt;/li&gt; &lt;li&gt;Follow the guidance of his/her direct Manager or the Department Lead;&lt;/li&gt; &lt;li&gt;Maintain a clean work environment and respect office equipment.&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-requirements&quot;&gt;&lt;h4&gt;Requirements&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Excellent level of English- certificate of C1 level is required;&lt;/li&gt; &lt;li&gt;Additional language is considered as advantage;&lt;/li&gt; &lt;li&gt;Very good Computer skills (knowledge of Microsoft Office tools);&lt;/li&gt; &lt;li&gt;Good technical troubleshooting skills;&lt;/li&gt; &lt;li&gt;Team Player with positive “can do” attitude;&lt;/li&gt; &lt;li&gt;Ability to learn and adapt in a fast and dynamic, multinational, multilingual and multicultural environment;&lt;/li&gt; &lt;li&gt;Previous experience as a Customer Services or Sales representative – a must;&lt;/li&gt; &lt;li&gt;Previous experience in the Gaming or CFDs industry– an advantage;&lt;/li&gt; &lt;li&gt;Experience in Sales domain – an advantage;&lt;/li&gt; &lt;li&gt;Results oriented (being Customer Support and/or Sales ones);&lt;/li&gt; &lt;li&gt;Ability to cope various tasks and on some occasions to react under pressure;&lt;/li&gt; &lt;li&gt;Willingness to work a flexible schedule to include weekends, possible holidays and occasional overtime when needed.&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-benefits&quot;&gt;&lt;h4&gt;Benefits&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Excellent salary with a great bonus based on the employee’s performance;&lt;/li&gt; &lt;li&gt;Additional vacation day for every year experience with the company;&lt;/li&gt; &lt;li&gt;Be a part of a stable and fast-growing international company;&lt;/li&gt; &lt;li&gt;A great work environment in the Sofia city center with a magnificent view over the capital, relax area with mini-soccer, darts, small library, kitchen corner with free hot drinks and fruits (and not only);&lt;/li&gt; &lt;li&gt;An amazing company culture where every team member matters;&lt;/li&gt; &lt;li&gt;Company soccer team;&lt;/li&gt; &lt;li&gt;Regular team building activities and Happy hour for the company employees once per month;&lt;/li&gt; &lt;li&gt;Food orders on company expenses during your late shifts and weekend ones.&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;

Customer Service Representative for Games with English

&lt;p&gt;Anakatech is an innovative technology company focused on the development of its iGaming Platform and unique variety of soft games both web and mobile-based. The company is B2B oriented and accomplishes the whole cycle, from the development of games to the support of our partners &amp;amp; end-users.&lt;/p&gt;&lt;p&gt;Established in 2013, with an office in Sofia, Bulgaria, Anakatech’s growing global teams of highly skilled professionals offer our clients expertly developed software, a spectacular selection of games, and comprehensive business solutions, achieved through our marketing, analytical, and support services, while still retaining the enthusiasm of industry pioneers.&lt;/p&gt;&lt;p&gt;We are currently seeking a skilled and exceptionally driven specialist to become a member of our team in the role of &lt;strong&gt;CRM Lifecycle Manager&lt;/strong&gt;.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Main responsibilities: &lt;/strong&gt;&lt;/p&gt;&lt;ul&gt; &lt;li&gt;Develop and Implement: Plan and strategize all stages of the player lifecycle, utilizing different communication channels.&lt;/li&gt; &lt;li&gt;Coordinate: Brief relevant teams (Content, Design, Compliance) on required assets.&lt;/li&gt; &lt;li&gt;Deliver: Oversee asset delivery to the CRM Operations team for execution, managing their tasks.&lt;/li&gt; &lt;li&gt;Maintain Brand Consistency: Ensure brand guidelines are followed during production.&lt;/li&gt; &lt;li&gt;Market Research: Conduct research on competitors and stay informed on the latest CRM trends.&lt;/li&gt; &lt;li&gt;Collaborate: Work closely with stakeholders such as CS, VIP, and Product teams.&lt;/li&gt; &lt;li&gt;Analyze: Evaluate results, identify issues, and pinpoint weaknesses in the lifecycle based on data.&lt;/li&gt; &lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-requirements&quot;&gt;&lt;h4&gt;Requirements&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Communication: Excellent communication skills; proficiency in English is essential.&lt;/li&gt; &lt;li&gt;Analytical Skills: Strong analytical ability to evaluate CRM campaigns and identify trends.&lt;/li&gt; &lt;li&gt;Experience: Previous experience in CRM planning, execution, or delivery; experience in online gaming is a plus.&lt;/li&gt; &lt;li&gt;Decision-Making: Ability to set priorities and make data-driven decisions.&lt;/li&gt; &lt;li&gt;Technical Skills: Proficiency in using automated marketing tools.&lt;/li&gt; &lt;li&gt;Email Marketing: Familiarity with email marketing rules and methodology is an advantage.&lt;/li&gt; &lt;li&gt;CRM Knowledge: Overall understanding of CRM campaigns and lifecycles.&lt;/li&gt; &lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;div&gt;&lt;/div&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-benefits&quot;&gt;&lt;h4&gt;Benefits&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Additional creative days off (up to 32 days of paid leave per year)&lt;/li&gt; &lt;li&gt;Work from anywhere (remote, hybrid or on-site)&lt;/li&gt; &lt;li&gt;Competitive salary;&lt;/li&gt; &lt;li&gt;Annual bonus;&lt;/li&gt; &lt;li&gt;A dynamic and rapidly growing global company;&lt;/li&gt; &lt;li&gt;Great and supportive work environment;&lt;/li&gt; &lt;li&gt;Bonus day off for a Birthday;&lt;/li&gt; &lt;li&gt;Special occasions gifts, team building events, happy hours and more;&lt;/li&gt; &lt;li&gt;Very good benefits system which includes sports card, additional health insurance (with dental services) and others;&lt;/li&gt; &lt;li&gt;Long-term career opportunity and job security in a multinational company;&lt;/li&gt; &lt;li&gt;Brand new offices with play and relaxation zones. Ahh and a fabulous 360-degree view of Sofia :-)&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;

English

CRM Lifecycle Manager

&lt;p&gt;Anakatech is an innovative technology company focused on the development of its iGaming Platform and unique variety of soft games both web and mobile-based. The company is B2B oriented and accomplishes the whole cycle, from the development of games to the support of our partners &amp;amp; end-users.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Established in 2013, with an office in Sofia, Bulgaria, Anakatech’s growing global teams of highly skilled professionals offer our clients expertly developed software, a spectacular selection of games, and comprehensive business solutions, achieved through our marketing, analytical, and support services, while still retaining the enthusiasm of industry pioneers.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Are you passionate about numbers and driven by precision? We&#039;re currently on the lookout for a skilled &lt;strong&gt;Senior Operational Accountant&lt;/strong&gt; to join our ranks and contribute to the success story of our Finance team.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt; &lt;li&gt;Efficiently manage day-to-day accounting operations, including costs, income, invoicing, and other financial transactions.&lt;/li&gt; &lt;li&gt;Accurately record, verify, and complete the posting process for accounts payable and receivable on a daily basis.&lt;/li&gt; &lt;li&gt;Prepare books for the trial balance stage, ensuring accuracy and precision.&lt;/li&gt; &lt;li&gt;Ensure strict compliance with all legal accounting requirements.&lt;/li&gt; &lt;li&gt;Conduct timely monthly/quarterly/yearly closure of company records.&lt;/li&gt; &lt;li&gt;Maintain company records in accordance with our established chart of accounts and internal controls.&lt;/li&gt; &lt;li&gt;Perform monthly quality checks on accounting entries and books for entities under your responsibility.&lt;/li&gt; &lt;li&gt;Provide methodological and technical support to fellow accountants in our dedicated accounting team.&lt;/li&gt; &lt;li&gt;Assist the CFO/Finance Director during annual audits to ensure a smooth and successful process.&lt;/li&gt; &lt;li&gt;Collaborate on tax returns for various entities, ensuring accurate and timely submissions.&lt;/li&gt; &lt;li&gt;Identify and propose improvements to accounting procedures and postings, contributing to the optimization of our financial operations.&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-requirements&quot;&gt;&lt;h4&gt;Requirements&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Proficient in both written and spoken English&lt;/li&gt; &lt;li&gt;Extensive and demonstrated experience as an operational accountant&lt;/li&gt; &lt;li&gt;Demonstrated ability to calculate, record, and manage accounting figures and financial records&lt;/li&gt; &lt;li&gt;Thorough understanding of financial and accounting principles (local and international)&lt;/li&gt; &lt;li&gt;Excel proficiency&lt;/li&gt; &lt;li&gt;Strong team player&lt;/li&gt; &lt;li&gt;Capable of working under pressure&lt;/li&gt; &lt;li&gt;High attention to detail and accuracy&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-benefits&quot;&gt;&lt;h4&gt;Benefits&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Additional creative days off (up to 32 days of paid leave per year)&lt;/li&gt; &lt;li&gt;Work from anywhere (remote, hybrid or on-site)&lt;/li&gt; &lt;li&gt;Competitive salary;&lt;/li&gt; &lt;li&gt;Annual bonus;&lt;/li&gt; &lt;li&gt;A dynamic and rapidly growing global company;&lt;/li&gt; &lt;li&gt;Great and supportive work environment;&lt;/li&gt; &lt;li&gt;Bonus day off for a Birthday;&lt;/li&gt; &lt;li&gt;Special occasions gifts, team building events, happy hours and more;&lt;/li&gt; &lt;li&gt;Very good benefits system which includes sports card, additional health insurance (with dental services) and others;&lt;/li&gt; &lt;li&gt;Long-term career opportunity and job security in a multinational company;&lt;/li&gt; &lt;li&gt;Brand new offices with play and relaxation zones. Ahh and a fabulous 360-degree view of Sofia :-)&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;

Senior Operational Accountant

&lt;p&gt;Anakatech is an innovative technology company focused on the development of its iGaming Platform and unique variety of soft games both web and mobile-based. The company is B2B oriented and accomplishes the whole cycle, from the development of games to the support of our partners &amp;amp;amp; end-users.&lt;/p&gt;&lt;p&gt;Established in 2013, with an office in Sofia, Bulgaria, Anakatech’s growing global teams of highly skilled professionals offer our clients expertly developed software, a spectacular selection of games, and comprehensive business solutions, achieved through our marketing, analytical, and support services, while still retaining the enthusiasm of industry pioneers.&lt;/p&gt;&lt;p&gt;We&#039;re looking for enthusiastic and detail-oriented individual to join our team as a &lt;strong&gt;Junior QA in Games.&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Responsibilities: &lt;/strong&gt;&lt;/p&gt;&lt;ul&gt; &lt;li&gt;Read and understand Product specifications;&lt;/li&gt; &lt;li&gt;Deploy and arange games in Test environments;&lt;/li&gt; &lt;li&gt;Write and Review Test Documentation;&lt;/li&gt; &lt;li&gt;Execute Test Cases;&lt;/li&gt; &lt;li&gt;Perform integration tests;&lt;/li&gt; &lt;li&gt;Report, verify and manage bugs using Jira;&lt;/li&gt; &lt;li&gt;Keep QA documentation up to date in Confluence;&lt;/li&gt; &lt;li&gt;Participate in team meetings;&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-requirements&quot;&gt;&lt;h4&gt;Requirements&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Experience in manual testing;&lt;/li&gt; &lt;li&gt;Experience in Game testing and testing apps with mobile devices (advantage);&lt;/li&gt; &lt;li&gt;Experience in writing testing documents (STDs);&lt;/li&gt; &lt;li&gt;Good knowledge and experience in writing SQLs;&lt;/li&gt; &lt;li&gt;Experience working with JIRA;&lt;/li&gt; &lt;li&gt;Approaching problems as challenges, well organized, responsible and dedicated;&lt;/li&gt; &lt;li&gt;Good team player with attention to details;&lt;/li&gt; &lt;li&gt;Great communication skills;&lt;/li&gt; &lt;li&gt;Excellent level in English.&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-benefits&quot;&gt;&lt;h4&gt;Benefits&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Opportunity to join a family of great and friendly talents (like you);&lt;/li&gt; &lt;li&gt;Additional creative days off (up to 32 days of paid leave per year);&lt;/li&gt; &lt;li&gt;Work from anywhere (remote, hybrid or on-site);&lt;/li&gt; &lt;li&gt;Annual bonus;&lt;/li&gt; &lt;li&gt;Great and supportive work environment;&lt;/li&gt; &lt;li&gt;Bonus day off for a Birthday;&lt;/li&gt; &lt;li&gt;Special occasions gifts, team building events, happy hours and more;&lt;/li&gt; &lt;li&gt;Long-term career opportunity and job security in a multinational company;&lt;/li&gt; &lt;li&gt;Brand new offices with play and relaxation zones. Ahh and a fabulous 360-degree view of Sofia :-)&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;

Junior QA in Games

&lt;p&gt;Anakatech is an innovative technology company focused on the development of its iGaming Platform and unique variety of soft games both web and mobile-based. The company is B2B oriented and accomplishes the whole cycle, from the development of games to the support of our partners &amp;amp;amp; end-users.&lt;/p&gt;&lt;p&gt;Established in 2013, with an office in Sofia, Bulgaria, Anakatech’s growing global teams of highly skilled professionals offer our clients expertly developed software, a spectacular selection of games, and comprehensive business solutions, achieved through our marketing, analytical, and support services, while still retaining the enthusiasm of industry pioneers.&lt;br&gt;&lt;br&gt;We&#039;re currently looking for an enthusiastic and detail-oriented individual to join our team as a &lt;strong&gt;QA intern in Games&lt;/strong&gt;, where he/she will have the opportunity to gain hands-on experience in ensuring the quality and integrity of our iGaming products.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt; &lt;li&gt;Read and understand Games specifications;&lt;/li&gt; &lt;li&gt;Write and Review Test Documentation;&lt;/li&gt; &lt;li&gt;Execute Test Cases;&lt;/li&gt; &lt;li&gt;Deploy games in Test environments;&lt;/li&gt; &lt;li&gt;Participate in team meetings;&lt;/li&gt; &lt;li&gt;Report, verify and manage bugs using Jira;&lt;/li&gt; &lt;li&gt;Perform integration tests.&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-requirements&quot;&gt;&lt;h4&gt;Requirements&lt;/h4&gt;&lt;div&gt;&lt;ul&gt;&lt;li&gt;Technical education or completed specialized course that includes basic understanding of QA practices and methodologies; knowledge of Cross-browser Testing; understanding of a SDLC; basic knowledge of work with relational databases.&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt; &lt;li&gt;Passionate for testing Games;&lt;/li&gt; &lt;li&gt;A keen eye for details and critical thinking;&lt;/li&gt; &lt;li&gt;Organization skills and accurateness;&lt;/li&gt; &lt;li&gt;Responsibility and dedication;&lt;/li&gt; &lt;li&gt;Ability to work independently as well as in a team environment.&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-benefits&quot;&gt;&lt;h4&gt;Benefits&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Opportunity to join a family of great and friendly talents (like you);&lt;/li&gt; &lt;li&gt;Amazing team- ready to train and mentor you;&lt;/li&gt; &lt;li&gt;Work from anywhere (remote, hybrid or on-site);&lt;/li&gt; &lt;li&gt;Great and supportive work environment;&lt;/li&gt; &lt;li&gt;Very good benefits system which includes sports card, additional health insurance (with dental services) and others;&lt;/li&gt; &lt;li&gt;Long-term career opportunity and job security in a multinational company;&lt;/li&gt; &lt;li&gt;Brand new offices with play and relaxation zones. Ahh and a fabulous 360-degree view of Sofia :-)&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;

QA Intern in Games

&lt;p&gt;Anakatech is an innovative technology company focused on the development of its iGaming Platform and unique variety of soft games both web and mobile-based. The company is B2B oriented and accomplishes the whole cycle, from the development of games to the support of our partners &amp;amp; end-users.&lt;/p&gt;&lt;p&gt;Established in 2013, with an office in Sofia, Bulgaria, Anakatech’s growing global teams of highly skilled professionals offers our clients expertly developed software, a spectacular selection of games, comprehensive business solutions, achieved through our marketing, analytical, and support services, while still retaining the enthusiasm of industry pioneers.&lt;/p&gt;&lt;p&gt;With the rapid expansion of our Bulgarian office, we are looking for a highly-motivated person to join our team as a &lt;strong&gt;CS &amp;amp; Sales Representative with German&lt;/strong&gt;.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Responsibilities&lt;/strong&gt;: &lt;/p&gt;&lt;ul&gt; &lt;li&gt;Providing online troubleshooting and assisting the customers with any query that arises through available communication channels (email and chat);&lt;/li&gt; &lt;li&gt;Providing an excellent level of service and making sure that the customer’s request is answered and assisted accordingly, in order to contribute to an excellent customer experience with us;&lt;/li&gt; &lt;li&gt;Achieving up-sales, conversions and decline solutions by chat and phone calls;&lt;/li&gt; &lt;li&gt;Performing proactive phone calls to customers according to predefined segments;&lt;/li&gt; &lt;li&gt;Reporting to the relevant departments regarding site issues, in accurate content and troubleshooting&lt;/li&gt; &lt;li&gt;Staying fully up-to-date with all of the company’s Guidelines, Policies and Procedures and being up to the task of completing any other duties associated with assisting our players as requested by management;&lt;/li&gt; &lt;li&gt;Willing to know the business in depth by being involved in projects and task groups;&lt;/li&gt; &lt;li&gt;Reporting VIP and regular customer escalations in a timely manner;&lt;/li&gt; &lt;li&gt;Managing personal mission reports on a daily basis;&lt;/li&gt; &lt;li&gt;Following the guidance of his/her direct Manager or the Department Lead;&lt;/li&gt; &lt;li&gt;It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-requirements&quot;&gt;&lt;h4&gt;Requirements&lt;/h4&gt;&lt;div&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;  &lt;ul&gt; &lt;li&gt;Excellent verbal and written communication skills in German and English;&lt;/li&gt; &lt;li&gt;Previous experience as a Customer Services or Sales representative – a must;&lt;/li&gt; &lt;li&gt;Additional language will be considered an advantage;&lt;/li&gt; &lt;li&gt;Previous experience in the Gaming or CFDs industry– an advantage;&lt;/li&gt; &lt;li&gt;Experience in the Sales domain – an advantage;&lt;/li&gt; &lt;li&gt;Results oriented &lt;/li&gt; &lt;li&gt;Ability to cope with various tasks and to react under pressure;&lt;/li&gt; &lt;li&gt;Very good Computer skills (knowledge of Microsoft Office tools);&lt;/li&gt; &lt;li&gt;Good technical troubleshooting skills;&lt;/li&gt; &lt;li&gt;Team Player with a positive, “can do” attitude;&lt;/li&gt; &lt;li&gt;Ability to learn and adapt in a fast and dynamic, multinational, multilingual and multicultural environment;&lt;/li&gt; &lt;li&gt;Ability to work on flexible shifts including weekends and holidays, as well as potentially on a 24/7 working time&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-benefits&quot;&gt;&lt;h4&gt;Benefits&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;A Dynamic and rapidly growing global company;&lt;/li&gt; &lt;li&gt;Great and supportive working environment;&lt;/li&gt; &lt;li&gt;Opportunity to join a family of great and friendly talents (like you);&lt;/li&gt; &lt;li&gt;Highly competitive salary;&lt;/li&gt; &lt;li&gt;Annual Bonus;&lt;/li&gt; &lt;li&gt;Bonus day off for a Birthday;&lt;/li&gt; &lt;li&gt;Special occasions gifts;&lt;/li&gt; &lt;li&gt;Very good benefits system which includes sports card, additional health insurance (with dental services) and others;&lt;/li&gt; &lt;li&gt;Long-term career opportunity and job security in a multinational company;&lt;/li&gt; &lt;li&gt;Brand new offices with play and relaxation zones. Ahh and a fabulous 360-degree view of Sofia :-)&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;

German

Customer Support Representative for Games with German

&lt;p&gt;Anakatech is an innovative technology company focused on the development of its iGaming Platform and unique variety of soft games both web and mobile-based. The company is B2B oriented and accomplishes the whole cycle, from the development of games to the support of our partners &amp;amp; end-users.&lt;br&gt;&lt;/p&gt;&lt;p&gt;Established in 2013, with an office in Sofia, Bulgaria, Anakatech’s growing global teams of highly skilled professionals offer our clients expertly developed software, a spectacular selection of games, comprehensive business solutions, achieved through our marketing, analytical, and support services, while still retaining the enthusiasm of industry pioneers.&lt;/p&gt;&lt;p&gt;We are currently looking for a highly-motivated person to join our amazing team as a &lt;strong&gt;DevOps Engineer.&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt; &lt;li&gt;Oversee and secure large-scale Production and Development environments, emphasizing network and system security&lt;/li&gt; &lt;li&gt;Manage Kubernetes cloud infrastructure, ensuring robust security for databases, messaging systems, and Java application servers&lt;/li&gt; &lt;li&gt;Develop and implement system monitoring strategies to enhance operational efficiency&lt;/li&gt; &lt;li&gt;Proactively monitor systems to identify and resolve security vulnerabilities and performance issues&lt;/li&gt; &lt;li&gt;Enhance and maintain the CI/CD pipelines, focusing on best practices&lt;/li&gt; &lt;li&gt;Design and automate production workflows, prioritizing security and efficiency&lt;/li&gt; &lt;li&gt;Provide architectural solutions for complex data and processing requirements involving scalable systems and rapid growth&lt;/li&gt; &lt;li&gt;Possess significant experience (2+ years) in DevOps, with a strong focus on security, Cloud, Kubernetes and network management&lt;/li&gt; &lt;li&gt;Demonstrated experience in managing 24/7/365 cloud-based web services&lt;/li&gt; &lt;li&gt;Proficient in CI/CD methodologies, with experience in Google Cloud, Kubernetes, Helm, and microservices infrastructure&lt;/li&gt; &lt;li&gt;Skilled in using Jenkins or similar CI/CD tools, with a strong understanding of Nginx, shell scripting or Python, Git, and MySQL&lt;/li&gt; &lt;li&gt;In-depth knowledge of cloud systems security principles&lt;/li&gt; &lt;li&gt;Fluent written and spoken English&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-requirements&quot;&gt;&lt;h4&gt;Requirements&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Meaningful experience as a DevOps (2+ years);&lt;/li&gt; &lt;li&gt;Experience working with a 24/7/365 cloud-based web service;&lt;/li&gt; &lt;li&gt;Experience with CI (Continuous Integration) and CD (Continuous deployment);&lt;/li&gt; &lt;li&gt;Experience with Google Cloud, Kubernetes (K8s), Helm, Microservice infrastructure;&lt;/li&gt; &lt;li&gt;Experience with Jenkins and/or other Continuous Deployment/Integration tools;&lt;/li&gt; &lt;li&gt;&lt;i&gt;Experience with Nginx, Shell scripting or Python, Git, MySQL;&lt;/i&gt;&lt;/li&gt; &lt;li&gt;Good understanding of Cloud Systems Security;&lt;/li&gt; &lt;li&gt;Fluent written and spoken English.&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-benefits&quot;&gt;&lt;h4&gt;Benefits&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;A Dynamic and rapidly growing global company;&lt;/li&gt; &lt;li&gt;Great and supportive working environment;&lt;/li&gt; &lt;li&gt;Opportunity to join a family of great and friendly talents (like you);&lt;/li&gt; &lt;li&gt;Highly competitive salary;&lt;/li&gt; &lt;li&gt;Annual Bonus;&lt;/li&gt; &lt;li&gt;Bonus day off for a Birthday;&lt;/li&gt; &lt;li&gt;Special occasions gifts;&lt;/li&gt; &lt;li&gt;Very good benefits system which includes sports card, additional health insurance (with dental services) and others;&lt;/li&gt; &lt;li&gt;Long-term career opportunity and job security in a multinational company;&lt;/li&gt; &lt;li&gt;Brand new offices with play and relaxation zones. Ahh and a fabulous 360-degree view of Sofia :-)&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;

DevOps Engineer

&lt;p&gt;Anakatech is an innovative technology company focused on the development of its iGaming Platform and unique variety of soft games both web and mobile-based. The company is B2B oriented and accomplishes the whole cycle, from the development of games to the support of our partners &amp;amp; end-users.&lt;/p&gt;&lt;p&gt;Established in 2013, with an office in Sofia, Bulgaria, Anakatech’s growing global teams of highly skilled professionals offer our clients expertly developed software, a spectacular selection of games, comprehensive business solutions, achieved through our marketing, analytical, and support services, while still retaining the enthusiasm of industry pioneers.&lt;/p&gt;&lt;p&gt;With the rapid expansion of our Bulgarian office, we are looking for a highly motivated person to join our team as an &lt;strong&gt;Ops QA, Learning &amp;amp; Development Specialist.&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt; &lt;li&gt;Drive the assigned agents towards the achievement of the established quality standards;&lt;/li&gt; &lt;li&gt;Analyze and document critical performance actions and metrics to improve services;&lt;/li&gt; &lt;li&gt;Provided feedback on all findings to further enhance as well acknowledge advances to assigned agents;&lt;/li&gt; &lt;li&gt;Consider ways to enhance and automate processes for better customer interaction;&lt;/li&gt; &lt;li&gt;Offer feedback on possible tool enhancement and automation;&lt;/li&gt; &lt;li&gt;Conduct root cause analysis of escalated cases in hopes of minimizing such cases;&lt;/li&gt; &lt;li&gt;Assist with the updating and managing of all Department Standard Operational Procedures and training materials;&lt;/li&gt; &lt;li&gt;Proactively pinpoint potential needs of training according to agent performance;&lt;/li&gt; &lt;li&gt;Give feedback to management and Ops Leads on critical findings for swift correction;&lt;/li&gt; &lt;li&gt;Provide process or tool related updates that are guided through the QA team;&lt;/li&gt; &lt;li&gt;Preparing and providing written and verbal data-rich feedback for team members and managers against the interactions reviewed;&lt;/li&gt; &lt;li&gt;Producing reports for the Team Lead on the outcomes and effectiveness of QA;&lt;/li&gt; &lt;li&gt;Take part in the creation for all relevant trainings in relation to policies and processes, compliance, and operating systems;&lt;/li&gt; &lt;li&gt;Interrogating and interpreting quality data using strong investigative and analytical skills, from a range of sources to support effective decision making;&lt;/li&gt; &lt;li&gt;Assist in translating regulatory requirements in operational framework.&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-requirements&quot;&gt;&lt;h4&gt;Requirements&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Has fantastic soft skills, with QA &amp;amp;Training background/experience;&lt;/li&gt; &lt;li&gt;Fluent level of English;&lt;/li&gt; &lt;li&gt;Fluent level of German/ French/ Dutch/ Spanish would be considered as advantage;&lt;/li&gt; &lt;li&gt;Knowledge of call canter metrics and performance deliverables;&lt;/li&gt; &lt;li&gt;An ongoing interest in proactive self-development;&lt;/li&gt; &lt;li&gt;Analytical skills with emphasis on detail;&lt;/li&gt; &lt;li&gt;Effective decision making and influencing skills;&lt;/li&gt; &lt;li&gt;Top class verbal and written communication skills;&lt;/li&gt; &lt;li&gt;The ability to cope with and adapt to unexpected situations while staying connected and maintaining a great attitude;&lt;/li&gt; &lt;li&gt;Business and industry awareness.&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-benefits&quot;&gt;&lt;h4&gt;Benefits&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;A Dynamic and rapidly growing global company;&lt;/li&gt; &lt;li&gt;Great and supportive working environment;&lt;/li&gt; &lt;li&gt;Opportunity to join a family of great and friendly talents (like you);&lt;/li&gt; &lt;li&gt;Highly competitive salary;&lt;/li&gt; &lt;li&gt;Very good benefits system which includes sports card, additional health insurance (with dental services) and others;&lt;/li&gt; &lt;li&gt;Long-term career opportunity and job security in a multinational company;&lt;/li&gt; &lt;li&gt;Brand new offices with play and relaxation zones. Ahh and a fabulous 360-degree view of Sofia :-)&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;

Ops Quality Analyst and Learning and Development Specialist

&lt;p&gt;Anakatech is an innovative technology company focused on the development of its iGaming Platform and unique variety of soft games both web and mobile-based. The company is B2B oriented and accomplishes the whole cycle, from the development of games to the support of our partners &amp;amp; end-users.&lt;/p&gt;&lt;p&gt;Established in 2013, with an office in Sofia, Bulgaria, Anakatech’s growing global teams of highly skilled professionals offers our clients expertly developed software, a spectacular selection of games, comprehensive business solutions, achieved through our marketing, analytical, and support services, while still retaining the enthusiasm of industry pioneers.&lt;/p&gt;&lt;p&gt;With the rapid expansion of our Bulgarian office, we are looking for a highly-motivated person to join our team as an &lt;strong&gt;Operations Project Manager&lt;/strong&gt;. &lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Responsibilities: &lt;/strong&gt;&lt;/p&gt;&lt;ul&gt; &lt;li&gt;Collaborate with&amp;nbsp;payments, operations &amp;amp; marketing&amp;nbsp;teams to gather&amp;nbsp;requirements, and define scope of work for new features, fixes and enhancements, and third-party integrations&lt;/li&gt; &lt;li&gt;Apply technical expertise and&amp;nbsp;project&amp;nbsp;management experience to manage and deliver successful implementation&amp;nbsp;of the operations unit roadmap and ad-hoc&amp;nbsp;projects&amp;nbsp;via effective communication and collaboration between&amp;nbsp;different teams and stakeholders&lt;/li&gt; &lt;li&gt;Work closely with&amp;nbsp;Content, Design,&amp;nbsp;Casino , CRM &amp;amp; Web Services&amp;nbsp;to&amp;nbsp;understand market challenges, competitive requirements, and product direction&lt;/li&gt; &lt;li&gt;Work closely with designers to create wireframes and mockups that effectively communicate&amp;nbsp;requirements to development teams&lt;/li&gt; &lt;li&gt;Align and coordinate timelines, proactively identifying and mitigating risks that may impact&amp;nbsp;delivery timelines and quality&lt;/li&gt; &lt;li&gt;Test and approve&amp;nbsp;project&amp;nbsp;deliverables from the&amp;nbsp;operations&amp;nbsp;team and ensure they meet the&amp;nbsp;required quality standards&lt;/li&gt; &lt;li&gt;Develop and maintain&amp;nbsp;project&amp;nbsp;plans, timelines, and status reports and keep all stakeholders&amp;nbsp;informed about live issues,&amp;nbsp;project&amp;nbsp;progress, challenges, and changes&lt;/li&gt; &lt;li&gt;Research adding new product features to the roadmap based on the competitor landscape&lt;/li&gt; &lt;li&gt;Actively maintain Jira boards and prioritize the backlog&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-requirements&quot;&gt;&lt;h4&gt;Requirements&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;3-5 years of previous&amp;nbsp;project&amp;nbsp;management experience within the online gaming industry is&amp;nbsp;strongly desired&lt;/li&gt; &lt;li&gt;Ability to communicate complex ideas across multiple teams for technical and non-technical&amp;nbsp;audiences&lt;/li&gt; &lt;li&gt;Ability to handle multiple&amp;nbsp;projects simultaneously and determine priorities&lt;/li&gt; &lt;li&gt;Fluent spoken and written business/professional English&lt;/li&gt; &lt;li&gt;Excellent communication and interpersonal skills&lt;/li&gt; &lt;li&gt;Experience in Agile methodologies and&amp;nbsp;project&amp;nbsp;management tools (e.g., Jira, Confluence)&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-benefits&quot;&gt;&lt;h4&gt;Benefits&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Additional creative days off (up to 32 days of paid leave per year)&lt;/li&gt; &lt;li&gt;Work from anywhere (remote, hybrid or on-site)&lt;/li&gt; &lt;li&gt;Competitive salary;&lt;/li&gt; &lt;li&gt;A dynamic and rapidly growing global company;&lt;/li&gt; &lt;li&gt;Great and supportive work environment;&lt;/li&gt; &lt;li&gt;Bonus day off for a Birthday;&lt;/li&gt; &lt;li&gt;Special occasions gifts, team building events, happy hours and more;&lt;/li&gt; &lt;li&gt;Very good benefits system which includes sports card, additional health insurance (with dental services) and others;&lt;/li&gt; &lt;li&gt;Long-term career opportunity and job security in a multinational company;&lt;/li&gt; &lt;li&gt;Brand new offices with play and relaxation zones. Ahh and a fabulous 360-degree view of Sofia :-)&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;

Operations Project Manager

&lt;p&gt;Anakatech is an innovative technology company focused on the development of its iGaming Platform and unique variety of soft games both web and mobile-based. The company is B2B oriented and accomplishes the whole cycle, from the development of games to the support of our partners &amp;amp;amp; end-users.&lt;/p&gt;&lt;p&gt;Established in 2013, with an office in Sofia, Bulgaria, Anakatech’s growing global teams of highly skilled professionals offer our clients expertly developed software, a spectacular selection of games, and comprehensive business solutions, achieved through our marketing, analytical, and support services, while still retaining the enthusiasm of industry pioneers.&lt;/p&gt;&lt;p&gt;With the expansion of our Bulgarian office, we are looking for a highly motivated person to join our team as a &lt;strong&gt;Game Developer&lt;/strong&gt;.&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;What you would do:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt; &lt;li&gt;You will be taught to create games in our breaking through pipeline using Cocos Creator (Typescript IDE)&lt;/li&gt; &lt;li&gt;Creation of high quality games from scratch using templates and prefabs, from start to a finish product&lt;/li&gt; &lt;li&gt;Taking responsibility and ownership on games you create&lt;/li&gt; &lt;li&gt;Strong teamwork with multiple departments - Game, Art, QA, Product, Sound&lt;/li&gt; &lt;li&gt;Opportunity to be involved in other infrastructure development for our game framework&lt;/li&gt; &lt;li&gt;Personal &amp;amp; professional development&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-requirements&quot;&gt;&lt;h4&gt;Requirements&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;At least 2 years development experience with Java-Script or Type-Script&lt;/li&gt; &lt;li&gt;Projects/portfolio to present - Advantage&lt;/li&gt; &lt;li&gt;Willingness to take 30-60 minute test - Advantage&lt;/li&gt; &lt;li&gt;Knowledge of HTML5, CSS&lt;/li&gt; &lt;li&gt;Knowledge of Git&lt;/li&gt; &lt;li&gt;Good logical thinking and solving problem skills&lt;/li&gt; &lt;li&gt;Team player&lt;/li&gt; &lt;li&gt;Fluidity in english&lt;/li&gt; &lt;li&gt;Knowledge of Cocos Creator, Cocos 2d, Unity - Advantage&lt;/li&gt; &lt;li&gt;Knowledge of JIRA, Confluence, SourceTree - Advantage&lt;/li&gt; &lt;li&gt;Good eye for graphics and good ear for sound - Advantage&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-benefits&quot;&gt;&lt;h4&gt;Benefits&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Excellent salary with great bonus based on the employee’s performance&lt;/li&gt; &lt;li&gt;Additional vacation day for every year experience with the company&lt;/li&gt; &lt;li&gt;Additional vacation day for your Birthday&lt;/li&gt; &lt;li&gt;Amazing company culture where every team member matters&lt;/li&gt; &lt;li&gt;Regular team building activities and Happy hour for the company employees&lt;/li&gt; &lt;li&gt;Office in the heart of Sofia with breathtaking panoramic view&lt;/li&gt; &lt;li&gt;Ability to work from home&lt;/li&gt; &lt;li&gt;Monthly food vouchers&lt;/li&gt; &lt;li&gt;Multisport subsidition &lt;/li&gt; &lt;li&gt;And more!&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;

Game Developer

&lt;p&gt;Anakatech is an innovative technology company focused on the development of its iGaming Platform and unique variety of soft games both web and mobile-based. The company is B2B oriented and accomplishes the whole cycle, from the development of games to the support of our partners &amp;amp; end-users.&lt;/p&gt;&lt;p&gt;Established in 2013, with an office in Sofia, Bulgaria, Anakatech’s growing global teams of highly skilled professionals offers our clients expertly developed software, a spectacular selection of games, comprehensive business solutions, achieved through our marketing, analytical, and support services, while still retaining the enthusiasm of industry pioneers.&lt;/p&gt;&lt;p&gt;With the rapid expansion of our Bulgarian office, we are looking for a highly-motivated person to join our team as a &lt;strong&gt;Customer Service Representative for Games with Polish.&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt; &lt;li&gt;Ensuring an excellent customer experience by providing high level of service via email and chat;&lt;/li&gt; &lt;li&gt;Occasionally performing outbound calls to customers according to predefined compaigns;&lt;/li&gt; &lt;li&gt;Reporting to the relevant departments regarding site issues, inaccurate content and troubleshooting;&lt;/li&gt; &lt;li&gt;Staying fully up-to-date with all of the company’s Guidelines, Policies and Procedures and being up to the task of completing any other duties associated with assisting our players as requested by management;&lt;/li&gt; &lt;li&gt;Willing to know the business in depth by being involved in projects and task groups;&lt;/li&gt; &lt;li&gt;Reporting VIP and regular customer escalations in a timely manner;&lt;/li&gt; &lt;li&gt;Following the guidance of their Direct Manager or the Department Lead;&lt;/li&gt; &lt;li&gt;Enjoy a fast-paced environment working towards agreed upon targets.&lt;/li&gt; &lt;/ul&gt;&lt;ul&gt; &lt;/ul&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-requirements&quot;&gt;&lt;h4&gt;Requirements&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Excellent verbal and written communication skills in Polish and a good level of English;&lt;/li&gt; &lt;li&gt;Previous experience as a Customer Services or Sales representative – strong advantage;&lt;/li&gt; &lt;li&gt;Previous experience in the Gaming or CFDs industry– an advantage;&lt;/li&gt; &lt;li&gt;Results oriented;&lt;/li&gt; &lt;li&gt;Ability to cope with various tasks and to react under pressure;&lt;/li&gt; &lt;li&gt;Very good computer skills (knowledge of Microsoft Office tools);&lt;/li&gt; &lt;li&gt;Team player with a positive, “can do” attitude;&lt;/li&gt; &lt;li&gt;Ability to learn and adapt in a fast and dynamic, multinational, multilingual and multicultural environment;&lt;/li&gt; &lt;li&gt;Ability to work on flexible shifts.&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-benefits&quot;&gt;&lt;h4&gt;Benefits&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Additional creative days off (up to 32 days of paid leave per year)&lt;/li&gt; &lt;li&gt;Work from anywhere (remote, hybrid or on-site)&lt;/li&gt; &lt;li&gt;Competitive salary;&lt;/li&gt; &lt;li&gt;Highly competitive monthly bonus based on performance;&lt;/li&gt; &lt;li&gt;A dynamic and rapidly growing global company;&lt;/li&gt; &lt;li&gt;Great and supportive work environment;&lt;/li&gt; &lt;li&gt;Bonus day off for a Birthday;&lt;/li&gt; &lt;li&gt;Special occasions gifts, team building events, happy hours and more;&lt;/li&gt; &lt;li&gt;Very good benefits system which includes sports card, additional health insurance (with dental services) and others;&lt;/li&gt; &lt;li&gt;Long-term career opportunity and job security in a multinational company;&lt;/li&gt; &lt;li&gt;Brand new offices with play and relaxation zones. Ahh and a fabulous 360-degree view of Sofia :-)&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;

Polish

Customer Service Representative for Games with Polish

&lt;p&gt;Anakatech is an innovative technology company focused on the development of its iGaming Platform and unique variety of soft games both web and mobile-based. The company is B2B oriented and accomplishes the whole cycle, from the development of games to the support of our partners &amp;amp; end-users.&lt;/p&gt;&lt;p&gt;Established in 2013, with an office in Sofia, Bulgaria, Anakatech’s growing global teams of highly skilled professionals offers our clients expertly developed software, a spectacular selection of games, comprehensive business solutions, achieved through our marketing, analytical, and support services, while still retaining the enthusiasm of industry pioneers.&lt;/p&gt;&lt;p&gt;We are currently looking for a dynamic and experienced DevOps Manager to lead our DevOps team in streamlining our software development processes and enhancing the efficiency and reliability of our systems. The ideal candidate will have a strong background in DevOps practices, team leadership, and a passion for driving innovation and continuous improvement.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Key Responsibilities:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt; &lt;li&gt;Lead, mentor, and inspire a team of DevOps engineers, fostering a culture of collaboration, innovation, and accountability.&lt;/li&gt; &lt;li&gt;Set clear objectives and goals for the team, and provide guidance and support to ensure their success.&lt;/li&gt; &lt;li&gt;Develop and execute a comprehensive DevOps strategy aligned with business objectives, driving the adoption of best practices and tools for continuous integration, delivery, and deployment.&lt;/li&gt; &lt;li&gt;Collaborate with cross-functional teams to define and implement DevOps processes and standards across the organization.&lt;/li&gt; &lt;li&gt;Design, implement, and maintain scalable, secure, and highly available infrastructure solutions, leveraging cloud platforms ( GCP preferred) and containerization technologies.&lt;/li&gt; &lt;li&gt;Oversee the implementation of CI/CD pipelines to automate build, test, and deployment processes, ensuring fast and reliable delivery of software releases.&lt;/li&gt; &lt;li&gt;Monitor and optimize CI/CD workflows for efficiency, performance, and scalability.&lt;/li&gt; &lt;li&gt;Establish monitoring and alerting systems to proactively detect and respond to system issues and performance bottlenecks.&lt;/li&gt; &lt;li&gt;Define incident response procedures and lead the team in resolving production incidents, conducting post-incident reviews, and implementing preventive measures.&lt;/li&gt; &lt;li&gt;Implement and enforce security best practices and compliance standards, ensuring the confidentiality, integrity, and availability of systems and data.&lt;/li&gt; &lt;li&gt;Conduct regular security audits and assessments, and collaborate with security teams to address vulnerabilities and mitigate risks.&lt;/li&gt; &lt;li&gt;Foster strong partnerships with development, operations, and other stakeholders to promote a culture of collaboration and shared responsibility&lt;/li&gt; &lt;li&gt;Communicate effectively with senior management and key stakeholders, providing regular updates on DevOps initiatives, progress, and outcomes.&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-requirements&quot;&gt;&lt;h4&gt;Requirements&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Bachelor&#039;s degree in Computer Science, Engineering, or related field; Master&#039;s degree preferred&lt;/li&gt; &lt;li&gt;Proven experience of 3 years in a DevOps leadership role, with a track record of successfully managing and scaling DevOps teams&lt;/li&gt; &lt;li&gt;In-depth knowledge of DevOps methodologies, tools, and best practices, including infrastructure as code, continuous integration, deployment automation, and site reliability engineering (SRE)&lt;/li&gt; &lt;li&gt;Hands-on experience with cloud platforms (advantage for GCP), containerization technologies, Kubernetes, configuration management tools (e.g., Ansible, Terraform)&lt;/li&gt; &lt;li&gt;Strong analytical, problem-solving, and decision-making skills, with the ability to prioritize and execute tasks in a fast-paced environment.&lt;/li&gt; &lt;li&gt;Stay up-to-date with the latest DevOps trends, tools, and technologies, and actively participate in industry forums and conferences&lt;/li&gt; &lt;li&gt;Excellent leadership, communication, and interpersonal skills, with the ability to collaborate effectively across teams and influence change at all levels of the organization.&lt;/li&gt; &lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Join our team and play a pivotal role in shaping the future of our DevOps practices, driving innovation, and delivering value to our customers. If you&#039;re passionate about DevOps and eager to lead a talented team in achieving excellence, we&#039;d love to hear from you.&lt;/p&gt;&lt;div&gt;&lt;/div&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-benefits&quot;&gt;&lt;h4&gt;Benefits&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Additional creative days off (up to 32 days of paid leave per year)&lt;/li&gt; &lt;li&gt;Work from anywhere (remote, hybrid or on-site)&lt;/li&gt; &lt;li&gt;Competitive salary;&lt;/li&gt; &lt;li&gt;Annual bonus;&lt;/li&gt; &lt;li&gt;A dynamic and rapidly growing global company;&lt;/li&gt; &lt;li&gt;Great and supportive work environment;&lt;/li&gt; &lt;li&gt;Bonus day off for a Birthday;&lt;/li&gt; &lt;li&gt;Special occasions gifts, team building events, happy hours and more;&lt;/li&gt; &lt;li&gt;Very good benefits system which includes sports card, additional health insurance (with dental services) and others;&lt;/li&gt; &lt;li&gt;Long-term career opportunity and job security in a multinational company;&lt;/li&gt; &lt;li&gt;Brand new offices with play and relaxation zones. Ahh and a fabulous 360-degree view of Sofia :-)&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;

DevOps Manager

&lt;p&gt;Anakatech is an innovative technology company focused on the development of its iGaming Platform and unique variety of soft games both web and mobile-based. The company is B2C oriented and accomplishes the whole cycle, from the development of games to the support of our partners &amp;amp; end-users.&lt;/p&gt;&lt;p&gt;Established in 2013, with an office in Sofia, Bulgaria, Anakatech’s growing global teams of highly skilled professionals offers our clients expertly developed software, a spectacular selection of games, comprehensive business solutions, achieved through our marketing, analytical, and support services, while still retaining the enthusiasm of industry pioneers.&lt;/p&gt;&lt;p&gt;With the rapid expansion of our Bulgarian office, we are looking for a highly-motivated person to join our team as an Account Manager with Italian.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;br&gt;&lt;br&gt;- Build strong long-term relationships with the VIP players through regular casual and promotional contact;&lt;/p&gt;&lt;p&gt;- Ensuring an outstanding user experience and service satisfaction by providing first contact resolution on queries/issues.&lt;br&gt;- Conduct analysis of daily gaming experience and deposit activity of an assigned portfolio of players.&lt;br&gt;- Identify potential risk of churn and act upon it through predefined processes.&lt;br&gt;- Initiate proactive contacts via phone; mail; SMS pursuing an increase of the VIP players’ lifetime value, the active VIP players count and long-term retention.&lt;br&gt;- Promoting tailor made offers to ensure customized experience of the key VIP players.&lt;/p&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-requirements&quot;&gt;&lt;h4&gt;Requirements&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Fluent level of Italian speaker -  a must.&lt;/li&gt; &lt;li&gt;Good level of English - a must.&lt;/li&gt; &lt;li&gt;Previous experience in Customer Services – a string advantage.&lt;/li&gt; &lt;li&gt;Previous experience in the iGaming industry - a strong advantage.&lt;/li&gt; &lt;li&gt;Experience in Sales – an advantage.&lt;/li&gt; &lt;li&gt;Additional languages – an advantage.&lt;/li&gt; &lt;li&gt;Working hours – 9AM to 9PM (9h/day, incl. 1h break), Monday to Friday, according to the business needs.&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-benefits&quot;&gt;&lt;h4&gt;Benefits&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Additional creative days off (up to 32 days of paid leave per year)&lt;/li&gt; &lt;li&gt;Work from anywhere (remote, hybrid or on-site)&lt;/li&gt; &lt;li&gt;Competitive salary;&lt;/li&gt; &lt;li&gt;Annual bonus;&lt;/li&gt; &lt;li&gt;A dynamic and rapidly growing global company;&lt;/li&gt; &lt;li&gt;Great and supportive work environment;&lt;/li&gt; &lt;li&gt;Bonus day off for a Birthday;&lt;/li&gt; &lt;li&gt;Special occasions gifts, team building events, happy hours and more;&lt;/li&gt; &lt;li&gt;Very good benefits system which includes sports card, additional health insurance (with dental services) and others;&lt;/li&gt; &lt;li&gt;Long-term career opportunity and job security in a multinational company;&lt;/li&gt; &lt;li&gt;Brand new offices with play and relaxation zones. Ahh and a fabulous 360-degree view of Sofia :-)&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;

Italian

Account Manager with Italian

&lt;p&gt;Anakatech is an innovative technology company focused on the development of its iGaming Platform and unique variety of soft games both web and mobile-based. The company is B2B oriented and accomplishes the whole cycle, from the development of games to the support of our partners &amp;amp; end-users.&lt;/p&gt;&lt;p&gt;Established in 2013, with an office in Sofia, Bulgaria, Anakatech’s growing global teams of highly skilled professionals offers our clients expertly developed software, a spectacular selection of games, comprehensive business solutions, achieved through our marketing, analytical, and support services, while still retaining the enthusiasm of industry pioneers.&lt;/p&gt;&lt;p&gt;For our office in Bulgaria, we are currently looking for a highly-motivated person to join our team as a &lt;strong&gt;CS Manager.&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Responsibilities&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt; &lt;li&gt;Manage and supervise a team of customer support agents;&lt;/li&gt; &lt;li&gt;Act as first point of contact for the team members;&lt;/li&gt; &lt;li&gt;Act as a focal point of escalations and follow up with all other departments on the front-line issues and needs; &lt;/li&gt; &lt;li&gt;Distribute tasks among the agents and re-organize the pre-defined task schedule during shifts according to the workload; &lt;/li&gt; &lt;li&gt;Approve of agent breaks and ensure that the break policy is followed.&lt;/li&gt; &lt;li&gt;Coach, motivate and build team spirit;&lt;/li&gt; &lt;li&gt;Present new ideas and possible improvements in operational aspect to the Head of Department(but not limited to). Revise, analyze and come up with new ideas regarding the department’s processes and procedures;&lt;/li&gt; &lt;li&gt;Work within the team to achieve the required results and to meet the Company’s targets;&lt;/li&gt; &lt;li&gt;Prepare, monitor and track team’s KPIs pacing (being Sales or CS ones) on а weekly and monthly basis;&lt;/li&gt; &lt;li&gt; Some reports might be related (but not limited to) to volume of contacts, reasons about increased workload periods, sales and customer support achievements, technical issues, promotional issues, customer satisfaction etc; &lt;/li&gt; &lt;/ul&gt;&lt;ul&gt; &lt;li&gt;Аttend meetings and present weekly and monthly results, strengths, weaknesses of the team that are being managed. Propose and implement action plan to tackle challenges faced in previous months;&lt;/li&gt; &lt;li&gt;Create improvement plans for his team members if needed;&lt;/li&gt; &lt;li&gt;Participate actively in the recruitment and training process of new employees;&lt;/li&gt; &lt;li&gt;Ensure understanding of the expected behaviors and act as a role model to others by fostering a cohesive, creative and engaging working environment; &lt;/li&gt; &lt;li&gt;Facilitate problem solving and collaboration, intervene when necessary.&lt;/li&gt; &lt;li&gt;Organize and perform weekly One to One sessions with every team member in order to provide them with updates and feedback;&lt;/li&gt; &lt;li&gt;Manage employees’ expectations and eventual requests;&lt;/li&gt; &lt;li&gt;Prepare and conduct the performance reviews (every 6 months, based on agents’ performance);&lt;/li&gt; &lt;li&gt;Work in close collaboration with the other Customer Service Managers from the Department (but not limited to);&lt;/li&gt; &lt;li&gt;Manage tasks and deadlines set by the Department Head ;&lt;/li&gt; &lt;li&gt;Manage the scheduling process for his team. Approving of all agents’ attendance records on a weekly and monthly basis; &lt;/li&gt; &lt;li&gt;Planning of agents’ vacations and compensations days.&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-requirements&quot;&gt;&lt;h4&gt;Requirements&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Excellent verbal and written communication skills in French and English;&lt;/li&gt; &lt;li&gt;At least one year as Senior agent or previous Team Lead/Customer Service Manager experience required;&lt;/li&gt; &lt;li&gt;Previous experience in the Gaming or CFDs industry– an advantage;&lt;/li&gt; &lt;li&gt;Advanced knowledge in aspect CS&amp;amp;Sales operations;&lt;/li&gt; &lt;li&gt;Ability to learn and adapt in a dynamic, multinational, multilingual and multicultural environment;&lt;/li&gt; &lt;li&gt;Competency and advanced knowledge regarding the department’s operation tools;&lt;/li&gt; &lt;li&gt;„Out of the Box“ mindset;&lt;/li&gt; &lt;li&gt;Ability to cope with various tasks and on some occasions to act and react under pressure.&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-benefits&quot;&gt;&lt;h4&gt;Benefits&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;A Dynamic and rapidly growing global company;&lt;/li&gt; &lt;li&gt;Great and supportive working environment;&lt;/li&gt; &lt;li&gt;Opportunity to join a family of great and friendly talents (like you);&lt;/li&gt; &lt;li&gt;Highly competitive salary;&lt;/li&gt; &lt;li&gt;Annual Bonus;&lt;/li&gt; &lt;li&gt;Bonus day off for a Birthday;&lt;/li&gt; &lt;li&gt;Special occasions gifts;&lt;/li&gt; &lt;li&gt;Very good benefits system which includes sports card, additional health insurance (with dental services) and others;&lt;/li&gt; &lt;li&gt;Long-term career opportunity and job security in a multinational company;&lt;/li&gt; &lt;li&gt;Brand new offices with play and relaxation zones. Ahh and a fabulous 360-degree view of Sofia :-)&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;

French

CS Manager

&lt;p&gt;Anakatech is an innovative technology company focused on the development of its iGaming Platform and unique variety of soft games both web and mobile-based. The company is B2B oriented and accomplishes the whole cycle, from the development of games to the support of our partners &amp;amp; end-users.&lt;/p&gt;&lt;p&gt;Established in 2013, with an office in Sofia, Bulgaria, Anakatech’s growing global teams of highly skilled professionals offer our clients expertly developed software, a spectacular selection of games, and comprehensive business solutions, achieved through our marketing, analytical, and support services, while still retaining the enthusiasm of industry pioneers.&lt;br&gt;With the rapid expansion of our Bulgarian office, we are looking for a highly-motivated person to join our team as an &lt;strong&gt;Intern Affiliate Coordinator&lt;/strong&gt;.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Responsibilities: &lt;/strong&gt;&lt;/p&gt;&lt;ul&gt; &lt;li&gt;Supporting account managers in service delivery to a high standard of onboarding and setup processes.&lt;/li&gt; &lt;li&gt; &lt;strong&gt;Affiliate Onboarding:&lt;/strong&gt; Assist in the onboarding process for new affiliates&amp;nbsp;and be the first point of contact.&lt;/li&gt; &lt;li&gt; &lt;strong&gt;Account Administration:&lt;/strong&gt; Manage administrative tasks such as opening affiliate accounts,&amp;nbsp;providing marketing materials, set up of IOs and implement pixels.&lt;/li&gt; &lt;li&gt; &lt;strong&gt;Tracking Link Setup: &lt;/strong&gt;Set up and manage tracking links, ensuring accurate tracking and attribution for affiliate campaigns.&lt;/li&gt; &lt;li&gt; &lt;strong&gt;Reporting Preparation: &lt;/strong&gt;Generate reports on affiliate performance, compiling data and analytics for the affiliate manager&#039;s review and decision-making.&lt;/li&gt; &lt;li&gt; &lt;strong&gt;Compliance Oversight:&lt;/strong&gt; Assist in monitoring affiliate activities to ensure adherence to company policies, guidelines, and legal requirements.&lt;/li&gt; &lt;li&gt; &lt;strong&gt;Documentation: &lt;/strong&gt;Maintain detailed records and documentation related to affiliate accounts, activities, and communications.&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-requirements&quot;&gt;&lt;h4&gt;Requirements&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt; &lt;strong&gt;Creative:&lt;/strong&gt; You will be able to compose creative ways to increase new affiliate onboarding efficiency and build brilliant relationships.&lt;/li&gt; &lt;li&gt; &lt;strong&gt;Organised: &lt;/strong&gt;You’ll be confident in managing a busy workload, overseeing complex and multi-service projects, working to deadlines and prioritising tasks.&lt;/li&gt; &lt;li&gt; &lt;strong&gt;Innovative and enthusiastic:&lt;/strong&gt; You will be willing and able to go above and beyond for your clients .&lt;/li&gt; &lt;li&gt; &lt;strong&gt;Computer Literacy: &lt;/strong&gt;Proficient in basic computer skills, familiarity with office software, and the ability to quickly learn new tools and platforms.&lt;/li&gt; &lt;li&gt; &lt;strong&gt;Detail-Oriented: &lt;/strong&gt;Strong attention to detail, especially in tracking links, creative assets, and reports.&lt;/li&gt; &lt;li&gt; &lt;strong&gt;Communication Skills:&lt;/strong&gt; Good interpersonal skills to assist affiliates and work collaboratively within the team.&lt;/li&gt; &lt;li&gt; &lt;strong&gt;Initiative:&lt;/strong&gt; Proactive attitude towards problem-solving and assisting in the improvement of affiliate management processes.&lt;/li&gt; &lt;li&gt; &lt;strong&gt;Language Skills:&lt;/strong&gt; Proficiency in English (written and verbal) is mandatory.&lt;/li&gt; &lt;li&gt; &lt;strong&gt;Educational Background:&lt;/strong&gt; A degree in a relevant field such as Marketing, Business Administration, or a related discipline is advantageous but not mandatory.&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-benefits&quot;&gt;&lt;h4&gt;Benefits&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Additional creative days off (up to 32 days of paid leave per year)&lt;/li&gt; &lt;li&gt;Work from anywhere (remote, hybrid or on-site)&lt;/li&gt; &lt;li&gt;Competitive salary;&lt;/li&gt; &lt;li&gt;Highly competitive annual bonus based on performance;&lt;/li&gt; &lt;li&gt;Great and supportive work environment;&lt;/li&gt; &lt;li&gt;Bonus day off for a Birthday;&lt;/li&gt; &lt;li&gt;Special occasions gifts, team building events, happy hours and more;&lt;/li&gt; &lt;li&gt;Very good benefits system which includes sports card, additional health insurance (with dental services) and others;&lt;/li&gt; &lt;li&gt;Long-term career opportunity and job security in a multinational company;&lt;/li&gt; &lt;li&gt;Brand new offices with play and relaxation zones. Ahh and a fabulous 360-degree view of Sofia :-)&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;

Intern Affiliate Coordinator

&lt;p&gt;Anakatech is an innovative technology company focused on the development of its iGaming Platform and unique variety of soft games both web and mobile-based. The company is B2B oriented and accomplishes the whole cycle, from the development of games to the support of our partners &amp;amp; end-users.&lt;/p&gt;&lt;p&gt;Established in 2013, with an office in Sofia, Bulgaria, Anakatech’s growing global teams of highly skilled professionals offer our clients expertly developed software, a spectacular selection of games, comprehensive business solutions, achieved through our marketing, analytical, and support services, while still retaining the enthusiasm of industry pioneers.&lt;/p&gt;&lt;p&gt;For our Bulgarian office, we are looking for a highly-motivated person to join our team as a&amp;nbsp;&lt;strong&gt;Senior Front-end Developer (React/Angular).&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;ul&gt; &lt;li&gt;As a Front-end Developer, you will be a part of a multidisciplinary engineering team, responsible for developing and supporting a complete product;&lt;/li&gt; &lt;li&gt;You will be developing an optimized platform, using state of the art technology to deliver top client performance and user experience;&lt;/li&gt; &lt;li&gt;You will be responsible for designing functionalities and modules, as well as implementing high quality, reusable and efficient code;&lt;/li&gt; &lt;li&gt;You will participate in the development of a customer-facing interface with a Node.js server as a middle-layer;&lt;/li&gt; &lt;/ul&gt;&lt;/ul&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-requirements&quot;&gt;&lt;h4&gt;Requirements&lt;/h4&gt;&lt;div&gt;&lt;ul&gt;&lt;ul&gt; &lt;li&gt;Practical experience with React or Angular at least 2+ years is a must, in addition to JavaScript, HTML5, CSS3;&lt;/li&gt; &lt;li&gt;Previous experience as a front-end developer for at least 3+ years;&lt;/li&gt; &lt;li&gt;Responsibility and dedication;&lt;/li&gt; &lt;li&gt;Fluent English and communication skills.&lt;/li&gt; &lt;/ul&gt;&lt;/ul&gt;&lt;div&gt;&lt;/div&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-benefits&quot;&gt;&lt;h4&gt;Benefits&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;A Dynamic and rapidly growing global company;&lt;/li&gt; &lt;li&gt;Great and supportive working environment;&lt;/li&gt; &lt;li&gt;Opportunity to join a family of great and friendly talents (like you);&lt;/li&gt; &lt;li&gt;Highly competitive salary;&lt;/li&gt; &lt;li&gt;Annual Bonus;&lt;/li&gt; &lt;li&gt;Bonus day off for a Birthday;&lt;/li&gt; &lt;li&gt;Special occasions gifts;&lt;/li&gt; &lt;li&gt;Very good benefits system which includes sports card, additional health insurance (with dental services) and others;&lt;/li&gt; &lt;li&gt;Long-term career opportunity and job security in a multinational company;&lt;/li&gt; &lt;li&gt;Brand new offices with play and relaxation zones. Ahh and a fabulous 360-degree view of Sofia :-)&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;

Senior Front-end Developer (React/Angular)

&lt;p&gt;Anakatech is an innovative technology company focused on the development of its iGaming Platform and unique variety of soft games both web and mobile-based. The company is B2B oriented and accomplishes the whole cycle, from the development of games to the support of our partners &amp;amp; end-users.&lt;/p&gt;&lt;p&gt;Established in 2013, with an office in Sofia, Bulgaria, Anakatech’s growing global teams of highly skilled professionals offers our clients expertly developed software, a spectacular selection of games, comprehensive business solutions, achieved through our marketing, analytical, and support services, while still retaining the enthusiasm of industry pioneers.&lt;/p&gt;&lt;p&gt;With the rapid expansion of our Bulgarian office, we are looking for a highly-motivated person to join our team as a &lt;strong&gt;Senior Project Manager / Scrum Master.&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt; &lt;li&gt;Identify, define and execute the best project management methodology for each assigned project;&lt;/li&gt; &lt;li&gt;Responsible for managing scrum process with the coordination of scrum team in Agile methodology;&lt;/li&gt; &lt;li&gt;Develop and implement programs and project management frameworks that are flexible, appropriately manages risks and leads to successful implementation of projects;&lt;/li&gt; &lt;li&gt;Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress;&lt;/li&gt; &lt;li&gt;Measure project performance to identify areas for improvement.&lt;/li&gt; &lt;li&gt;Responsible for managing platform release process.&lt;br&gt; &lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-requirements&quot;&gt;&lt;h4&gt;Requirements&lt;/h4&gt;&lt;div&gt;&lt;ul&gt;&lt;ul&gt; &lt;ul&gt; &lt;li&gt;Meaningful experience as a Project Manager / Scrum Master (5+ years);&lt;/li&gt; &lt;li&gt;Proven ability to work with software engineering;&lt;/li&gt; &lt;li&gt;Proven experience with Agile methodology;&lt;/li&gt; &lt;li&gt;Excellent understanding of software project management techniques and concepts, including work breakdown, task estimation, risk and issue planning and management, critical path analysis and project and resource tracking;&lt;/li&gt; &lt;li&gt;Proven track record of working through all phases of product (software) development lifecycle and delivering software applications to market;&lt;/li&gt; &lt;li&gt;Proven team leadership and partnering skills, customer empathy and ability to drive technical integration and business-related issues;&lt;/li&gt; &lt;li&gt;Ability to forecast and juggle multiple projects and meet deadlines and ability to work effectively under pressure;&lt;/li&gt; &lt;li&gt;Accuracy and strong analytical skills;&lt;/li&gt; &lt;li&gt;Attention to detail;&lt;/li&gt; &lt;li&gt;Ability to communicate clearly (both verbally and in writing) within the department, and with internal partners – specifically the account and product management;&lt;/li&gt; &lt;li&gt;Excellent problem-solving skills, including the ability to analyze problems and issues “outside the box”;&lt;/li&gt; &lt;li&gt;Fluency in English – both written and spoken.&lt;/li&gt; &lt;/ul&gt; &lt;li&gt;&lt;strong&gt;Not required, but a plus:&lt;/strong&gt;&lt;/li&gt; &lt;ul&gt; &lt;li&gt;Background in use cases and formal requirements elicitation;&lt;/li&gt; &lt;li&gt;Knowledge in Java;&lt;/li&gt; &lt;li&gt;Software and Architectural background.&lt;/li&gt; &lt;/ul&gt; &lt;/ul&gt;&lt;/ul&gt;&lt;div&gt;&lt;/div&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-benefits&quot;&gt;&lt;h4&gt;Benefits&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Additional creative days off (up to 32 days of paid leave per year)&lt;/li&gt; &lt;li&gt;Work from anywhere (remote, hybrid or on-site)&lt;/li&gt; &lt;li&gt;Competitive salary;&lt;/li&gt; &lt;li&gt;Highly competitive annual bonus based on performance;&lt;/li&gt; &lt;li&gt;A dynamic and rapidly growing global company;&lt;/li&gt; &lt;li&gt;Great and supportive work environment;&lt;/li&gt; &lt;li&gt;Bonus day off for a Birthday;&lt;/li&gt; &lt;li&gt;Special occasions gifts, team building events, happy hours and more;&lt;/li&gt; &lt;li&gt;Very good benefits system which includes sports card, additional health insurance (with dental services) and others;&lt;/li&gt; &lt;li&gt;Long-term career opportunity and job security in a multinational company;&lt;/li&gt; &lt;li&gt;Brand new offices with play and relaxation zones. Ahh and a fabulous 360-degree view of Sofia :-)&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;

Senior Project Manager / Scrum master

&lt;p&gt;Anakatech is an innovative technology company focused on the development of its iGaming Platform and unique variety of soft games both web and mobile-based. The company is B2B oriented and accomplishes the whole cycle, from the development of games to the support of our partners &amp;amp; end-users.&lt;/p&gt;&lt;p&gt;Established in 2013, with an office in Sofia, Bulgaria, Anakatech’s growing global teams of highly skilled professionals offer our clients expertly developed software, a spectacular selection of games, and comprehensive business solutions, achieved through our marketing, analytical, and support services, while still retaining the enthusiasm of industry pioneers.&lt;/p&gt;&lt;p&gt;With the rapid expansion of our Bulgarian office, we are looking for a highly motivated person to join our team as a &lt;strong&gt;PSP Onboarding and Transaction Investigation Specialist.&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;  &lt;li&gt;Providing information and documents requested by      payment providers;&lt;/li&gt;  &lt;li&gt;Investigating reported issues with transactions;&lt;/li&gt;  &lt;li&gt;Providing information to team members based on your      findings;&lt;/li&gt;  &lt;li&gt;Communicating effectively with providers and team members      to resolve tasks;&lt;/li&gt; &lt;li&gt;Assisting team members in payment related tasks.&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-requirements&quot;&gt;&lt;h4&gt;Requirements&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;2+ years of experience in the payment processing field, preferably in the iGaming space;&lt;/li&gt; &lt;li&gt;Proven experience in analytical investigations&lt;/li&gt; &lt;li&gt;Basic understanding of compliance KYC procedures&lt;/li&gt; &lt;li&gt;Attention to detail;&lt;/li&gt; &lt;li&gt;Taking responsibility of given tasks and completing them in a timely manner;&lt;/li&gt; &lt;li&gt;Outstanding interpersonal skills;&lt;/li&gt; &lt;li&gt;Fluency in English;&lt;/li&gt; &lt;li&gt;Basic knowledge of Jira and Excel.&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-benefits&quot;&gt;&lt;h4&gt;Benefits&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Additional creative days off (up to 32 days of paid leave per year)&lt;/li&gt; &lt;li&gt;Work from anywhere (remote, hybrid or on-site)&lt;/li&gt; &lt;li&gt;Competitive salary;&lt;/li&gt; &lt;li&gt;Annual bonus;&lt;/li&gt; &lt;li&gt;A dynamic and rapidly growing global company;&lt;/li&gt; &lt;li&gt;Great and supportive work environment;&lt;/li&gt; &lt;li&gt;Bonus day off for a Birthday;&lt;/li&gt; &lt;li&gt;Special occasions gifts, team building events, happy hours and more;&lt;/li&gt; &lt;li&gt;Very good benefits system which includes sports card, additional health insurance (with dental services) and others;&lt;/li&gt; &lt;li&gt;Long-term career opportunity and job security in a multinational company;&lt;/li&gt; &lt;li&gt;Brand new offices with play and relaxation zones. Ahh and a fabulous 360-degree view of Sofia :-)&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;

PSP Onboarding and Transaction Investigation Specialist

&lt;p&gt;&lt;br&gt;Anakatech is an innovative technology company focused on the development of its iGaming Platform and unique variety of soft games both web and mobile-based. The company is B2B oriented and accomplishes the whole cycle, from the development of games to the support of our partners &amp;amp; end-users.&lt;/p&gt;&lt;p&gt;Established in 2013, with an office in Sofia, Bulgaria, Anakatech’s growing global teams of highly skilled professionals offer our clients expertly developed software, a spectacular selection of games, comprehensive business solutions, achieved through our marketing, analytical, and support services, while still retaining the enthusiasm of industry pioneers.&lt;/p&gt;&lt;p&gt;With the rapid expansion of our Bulgarian office, we are looking for a highly-motivated person to join our team as a &lt;strong&gt;Senior Java Developer &lt;strong&gt;for Platform Admin&lt;/strong&gt;.&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt; &lt;li&gt;As a Senior Java Developer you will be a key member of a multidisciplinary engineering team, responsible for developing and supporting a complete product;&lt;/li&gt; &lt;li&gt;You will be developing an optimized platform, using state of the art technology to deliver top client performance and user experience;&lt;/li&gt; &lt;li&gt;You will lead the design of functionalities and modules, Implementation of reusable efficient code;&lt;/li&gt; &lt;li&gt;You will help junior team members with their daily tasks and help them grow professionally;&lt;/li&gt; &lt;li&gt;You will be using Java 11 and Spring Boot;&lt;/li&gt; &lt;li&gt;You will work with MySQL for data storage and ActiveMQ Artemis for message broker.&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-requirements&quot;&gt;&lt;h4&gt;Requirements&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Solid experience with Java and the Spring framework;&lt;/li&gt; &lt;li&gt;Excellent SQL knowledge;&lt;/li&gt; &lt;li&gt;Responsibility and dedication;&lt;/li&gt; &lt;li&gt;Fluent English and communication skills.&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-benefits&quot;&gt;&lt;h4&gt;Benefits&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;A Dynamic and rapidly growing global company;&lt;/li&gt; &lt;li&gt;Great and supporting working environment;&lt;/li&gt; &lt;li&gt;Opportunity to join a family of great and friendly talents (like you);&lt;/li&gt; &lt;li&gt;Highly competitive salary;&lt;/li&gt; &lt;li&gt;Annual bonus;&lt;/li&gt; &lt;li&gt;Very good benefits system which includes sports card, additional health insurance (with dental services) and others;&lt;/li&gt; &lt;li&gt;Additional day off for Birthday;&lt;/li&gt; &lt;li&gt;Special occasions gifts;&lt;/li&gt; &lt;li&gt;Long-term career opportunity and job security in a multinational company&lt;/li&gt; &lt;li&gt;Brand new offices with play and relaxation zones. Ahh and a fabulous 360-degree view of Sofia :-)&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;

Senior Java Developer for Platform Admin

&lt;p&gt;Anakatech is an innovative technology company focused on the development of its iGaming Platform and unique variety of soft games both web and mobile-based. The company is B2B oriented and accomplishes the whole cycle, from the development of games to the support of our partners &amp;amp; end-users.&lt;/p&gt;&lt;p&gt;Established in 2013, with an office in Sofia, Bulgaria, Anakatech’s growing global teams of highly skilled professionals offer our clients expertly developed software, a spectacular selection of games, and comprehensive business solutions, achieved through our marketing, analytical, and support services, while still retaining the enthusiasm of industry pioneers.&lt;br&gt;With the rapid expansion of our Bulgarian office, we are looking for a highly-motivated person to join our team as a &lt;strong&gt;Web Developer.&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt; &lt;li&gt;Maintaining the current functionality of all company websites;&lt;/li&gt; &lt;li&gt;Working with the frameworks and CMS that we currently have - Wordpress, Drupal;&lt;/li&gt; &lt;li&gt;Creating custom solutions and web based templates and themes with Business requirements;&lt;/li&gt; &lt;li&gt;Migrating old system to new platform with freedom to use best practices;&lt;/li&gt; &lt;li&gt;Planning and properly setting up custom solutions for better user expirience;&lt;/li&gt; &lt;li&gt;Gaining a deep understanding of all CMS tools and how they can be used to their full potential;&lt;/li&gt; &lt;li&gt;Work alongside different teams to ensure that the concept meets customer’s requirements and satisfaction, handling requests backlog and deadlines.&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-requirements&quot;&gt;&lt;h4&gt;Requirements&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;1-3 years experience in web development; Drupal or Wordpress development – must;&lt;/li&gt; &lt;li&gt;Good knowledge in PHP, at least 1-2 years of experience;&lt;/li&gt; &lt;li&gt;Experience with HTML, CSS and Javascript;&lt;/li&gt; &lt;li&gt;BA degree or equivalent;&lt;/li&gt; &lt;li&gt;Working with Git, GitFlow, Jira;&lt;/li&gt; &lt;li&gt;Ability to multitask a daily workload in a very detail-oriented environment;&lt;/li&gt; &lt;li&gt;Demonstrated practical experience in website creation ;&lt;/li&gt; &lt;li&gt;Fluent English in both written and verbal - must; other languages - an advantage ;&lt;/li&gt; &lt;li&gt;Excellent written and verbal communication skills.&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;&lt;div class=&quot;styles--2kg4_&quot; data-ui=&quot;job-benefits&quot;&gt;&lt;h4&gt;Benefits&lt;/h4&gt;&lt;div&gt;&lt;ul&gt; &lt;li&gt;Additional creative days off (up to 32 days of paid leave per year)&lt;/li&gt; &lt;li&gt;Work from anywhere (remote, hybrid or on-site)&lt;/li&gt; &lt;li&gt;Competitive salary;&lt;/li&gt; &lt;li&gt;Highly competitive annual bonus based on performance;&lt;/li&gt; &lt;li&gt;A dynamic and rapidly growing global company;&lt;/li&gt; &lt;li&gt;Great and supportive work environment;&lt;/li&gt; &lt;li&gt;Bonus day off for a Birthday;&lt;/li&gt; &lt;li&gt;Special occasions gifts, team building events, happy hours and more;&lt;/li&gt; &lt;li&gt;Very good benefits system which includes sports card, additional health insurance (with dental services) and others;&lt;/li&gt; &lt;li&gt;Long-term career opportunity and job security in a multinational company;&lt;/li&gt; &lt;li&gt;Brand new offices with play and relaxation zones. Ahh and a fabulous 360-degree view of Sofia :-)&lt;/li&gt; &lt;/ul&gt;&lt;div&gt;&lt;/div&gt;

Web Developer

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Anakatech is a well-renowned developer of platforms and comprehensive solutions for companies wanting to offer their players the best in iGaming, by combining our experience and passion for game development with the latest technology.
Established in 2012, with offices in the heart of Sofia, Bulgaria, Anakatech’s growing global team of highly-skilled professionals offers our clients expertly developed software, comprehensive business solutions, spectacular and original games as well as marketing , analytical and support services, while still retaining the enthusiasm of industry pioneers.

Anakatech’s partners can confidently provide players with an unrivalled gaming experience on an exciting and technologically-advanced platform. We bring a fresh approach to development and business operations in the gaming industry by focusing on innovation, process improvement and customer engagement.

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Anakatech

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Jobs (2)

Customer Service Representative for Games with English
Sofia, Bulgaria
Created: 5 days ago
CRM Lifecycle Manager
Sofia, Bulgaria
Created: 5 days ago

Reviews

Business details

Anakatech

About

Jobs (2)

Customer Service Representative for Games with EnglishSofia, BulgariaCreated: 5 days agoCRM Lifecycle ManagerSofia, BulgariaCreated: 5 days ago

Reviews

Customer Service Representative for Games with English
Sofia, Bulgaria
Created: 5 days ago
CRM Lifecycle Manager
Sofia, Bulgaria
Created: 5 days ago