Steelseries

English

Corporate Finance Manager


            &lt;h3&gt;Description&lt;/h3&gt;
                &lt;div class=&quot;jv-meta&quot;&gt;
                    &lt;em&gt;Position at SteelSeries&lt;/em&gt;
                &lt;/div&gt;
            &lt;p ng-non-bindable&gt;
                &lt;/p&gt;&lt;div&gt;&lt;div&gt;&lt;p&gt;&lt;strong&gt;&lt;span&gt;R&amp;amp;D Engineer&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;SteelSeries&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;est un groupe danois&lt;/span&gt;&lt;span&gt;,&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;leader mondial&lt;/span&gt;&lt;span&gt; spécialisé &lt;/span&gt;&lt;span&gt;d&lt;/span&gt;&lt;span&gt;ans les &lt;/span&gt;&lt;span&gt;équipements de jeu haute performance utilisés par les joueurs professionnels&lt;/span&gt;&lt;span&gt;.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;Pionniers des compétitions de jeux vidéo et eSports, nous améliorons les performances grâce à des innovations et des technologies de premier ordre.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;SteelSeries&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;France&lt;/span&gt;&lt;span&gt;, anciennement&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;Nahimic&lt;/span&gt;&lt;span&gt;, fait partie depuis 1 an de la division Software de&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;SteelSeries&lt;/span&gt;&lt;span&gt;. Notre équipe de spécialistes en traitement audio et génie logiciel est basée en France, à Singapour et à Taiwan. Nous développons la prochaine génération de logiciels audio, combinant technologies de pointe et innovations pour booster l’expérience de jeu des gamers. Nous équipons les PC et périphériques des plus grandes marques telles que MSI, Dell, Asus, Huawei et Lenovo.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;Notre site français, basé à Villeneuve d’Ascq, compte 30 collaborateurs dont 15 Développeurs.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;Nous &lt;/span&gt;&lt;span&gt;avons des bureaux mondiaux en Amérique du Nord, en Europe et en Asie, offrant une gamme complète de produits conçus pour les jeux&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;La forte croissance du marché du jeu vidéo et le développement du télétravail sont autant de boosters pour notre activité&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;:&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;Aujourd’hui il nous faut renforcer nos équipes pour pouvoir continuer à satisfaire les demandes de nos clients&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;!&lt;/span&gt;&lt;span&gt; &lt;br&gt;&lt;/span&gt;&lt;br&gt;En tant que membre de l’équipe R&amp;amp;D vous participerez activement au développement des futurs produits SteelSeries. Votre supérieur hiérarchique sera le Directeur R&amp;amp;D de la branche Logiciels &amp;amp; Services, et vous serez basé/e à Lille. &lt;/p&gt;&lt;p&gt;Vous devrez mener à bien des projets relatifs à l’audio et au traitement numérique du signal, en autonomie ou en collaboration avec les autres membres de l’équipe R&amp;amp;D. &lt;/p&gt;&lt;p&gt;&lt;strong&gt;Vos missions &lt;/strong&gt;consisteront à : &lt;/p&gt;&lt;ul&gt;&lt;li&gt;Développer des concepts technologiques et des algorithmes servant la stratégie produit de SteelSeries &lt;/li&gt;&lt;li&gt;Livrer des prototypes pouvant être facilement testables par les responsables produits et intégrables par les ingénieurs de développement logiciel &lt;/li&gt;&lt;li&gt;Développer et maintenir des outils de tests et de mesures permettant d’évaluer la qualité des algorithmes, objectivement et subjectivement &lt;/li&gt;&lt;li&gt;Livrer des rapports de qualification et d’études comparatives &lt;/li&gt;&lt;li&gt;Gérer les discussions relatives l’audio et au traitement numérique du signal avec les responsables produits et les ingénieurs de développement logiciel &lt;/li&gt;&lt;li&gt;Identifier les concepts brevetables &lt;/li&gt;&lt;li&gt;Suivre les évolutions technologiques des domaines de l&#039;audio et du traitement numérique du signal en effectuant une veille technologique et concurrentielle active &lt;/li&gt;&lt;li&gt;Développer et maintenir une expertise scientifique dans plusieurs des domaines suivants :  traitement du signal audio, acoustique (notamment spatiale) et psychoacoustique, statistiques et mathématiques probabilistes, intelligence artificielle (vision par ordinateur et apprentissage machine) &lt;/li&gt;&lt;li&gt;Travailler en autonomie avec différentes équipes dans différents pays. &lt;/li&gt;&lt;/ul&gt;&lt;p&gt;Et, soumis à autorisation hiérarchique, si en accord avec la feuille de route et le budget, ou avec les stratégies de protection intellectuelle et de communication: &lt;/p&gt;&lt;ul&gt;&lt;li&gt;Participer à des conférences scientifiques &lt;/li&gt;&lt;li&gt;Ecrire et publier des articles scientifiques &lt;/li&gt;&lt;li&gt;Encadrer des stagiaires ou des doctorants.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt; &lt;/p&gt;&lt;/div&gt;&lt;div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div&gt;&lt;div&gt;Fonction(s) de référencement&lt;div&gt;&lt;p&gt;Projets scientifiques et techniques&lt;span&gt; &lt;/span&gt;&lt;span&gt;- Conception, recherche&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div&gt;&lt;div&gt;Description du profil&lt;div&gt;&lt;p&gt;Pour accéder à ce poste et assurer la réussite de vos missions, vous devrez avoir: &lt;/p&gt;&lt;ul&gt;&lt;li&gt;Un diplôme d’ingénieur ou de master (Bac+5) dans le domaine de l’audio (traitement du signal numérique, acoustique ou apprentissage machine) &lt;/li&gt;&lt;li&gt;3 ans minimum d’expérience professionnelle (ou un Doctorat dans les domaines sus-nommés) &lt;/li&gt;&lt;li&gt;Des connaissances et un savoir-faire solides dans le domaine de l’audio, plus particulièrement le traitement numérique du signal audio (biquad, FFT, analyse/synthèse par FFT court-terme, filtrage de Wiener, etc.)  &lt;/li&gt;&lt;li&gt;Des connaissances et un savoir-faire solide dans le domaine de la spatialisation &amp;amp; de la virtualisation sonore (HRTF, réverbération, Ambisonics, formats orientés objets, etc.) &lt;/li&gt;&lt;li&gt;Des connaissances et un savoir-faire solide dans le domaine de la restauration des signaux, en particulier celui de la parole (débruitage, annulation d’échos, traitement d’antenne, etc.) &lt;/li&gt;&lt;li&gt;Une expérience éprouvée en développement d’effets et de chaines de traitement audio &lt;/li&gt;&lt;li&gt;Une expérience éprouvée des outils de développement logiciel: Python, Matlab, C/C++/C#, Git, etc. &lt;/li&gt;&lt;li&gt;Des notions avancées dans le domaine de l’apprentissage machine: statistiques, mathématiques appliquées, régression, SVM, apprentissage supervisé et non-supervisé, réseaux de neurones et apprentissage profond (MLP, CNN, RNN), etc. &lt;/li&gt;&lt;li&gt;Un intérêt personnel pour les sciences, les technologies et l’innovation, plus particulièrement l’innovation technologique &lt;/li&gt;&lt;li&gt;Une curiosité saine, une ouverture d’esprit et la capacité à acquérir rapidement de nouvelles compétences &lt;/li&gt;&lt;li&gt;L’esprit d’équipe et la capacité à collaborer pro-activement &lt;/li&gt;&lt;li&gt;L’aptitude à adresser plusieurs tâches en parallèle de manière autonome. &lt;/li&gt;&lt;/ul&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;
            
        

French

Junior R&D Engineer


            &lt;h3&gt;Description&lt;/h3&gt;
                &lt;div class=&quot;jv-meta&quot;&gt;
                    &lt;em&gt;Position at SteelSeries&lt;/em&gt;
                &lt;/div&gt;
            &lt;p ng-non-bindable&gt;
                &lt;/p&gt;&lt;p style=&quot;background: white;&quot;&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;color: black;border: 1.0pt none windowtext;font-size: 10.0pt;&quot;&gt;Gaming? Check. Esports? Check. Hardware? Check. Software? Check. We could go on and on.  The point is we&#039;ve been helping gamers get better since 2001.  In fact, Esports pros have won more money using SteelSeries products than any other brand and we&#039;re just getting started. Esports and Gaming are multi-billion-dollar industries, and we&#039;re going to continue supporting them through innovative gear and software gamers need and love.  We believe in being true to the gaming community, which means being true to ourselves. We create products that help the best of the best be better, and products that help the not-so-good feel not-so-bad.  &lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;background: white;&quot;&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt;&lt;span style=&quot;color: black;border: 1.0pt none windowtext;&quot;&gt;SteelSeries is looking for an experienced Product Manager to join our Product Management group, serving as the category lead for our gaming mice portfolio! As a product management leader, you will draw upon your understanding of gamers&#039; needs, analyze the competitive landscape, conduct market research, and follow the latest trends in technology to ensure that our product lines are awesome, authentic, innovative and solve a real need for gamers.  This position reports to the Head of Category Management in the Products and Services group.&lt;/span&gt;&lt;span style=&quot;color: black;border: 1.0pt none windowtext;&quot;&gt; &lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;background: white;&quot;&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;color: black;border: 1.0pt none windowtext;font-size: 10.0pt;&quot;&gt;Want to see what we&#039;re up to? Find us on social media, where we&#039;re highlighting our community, amazing partners, and products!&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt;&lt;strong&gt;We are looking for someone who:&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;&lt;ul&gt;&lt;li style=&quot;line-height: 107.0%;&quot;&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt; Has demonstrated experience shipping multiple consumer electronics products to market – from concept to launch, full ownership and responsibility of the product management lifecycle. Can be any products in the consumer electronics space – not just gaming mice.&lt;/span&gt;&lt;/li&gt;&lt;li style=&quot;line-height: 107.0%;&quot;&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt; Is&lt;strong&gt;&lt;em&gt; passionate&lt;/em&gt;&lt;/strong&gt; about gaming and the consumer electronics space.&lt;/span&gt;&lt;/li&gt;&lt;li style=&quot;line-height: 107.0%;&quot;&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt; Can craft and manage full portfolio roadmaps.&lt;/span&gt;&lt;/li&gt;&lt;li style=&quot;line-height: 107.0%;&quot;&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt; Has the ability to lead cross functional teams as it relates to your own projects.&lt;/span&gt;&lt;/li&gt;&lt;li style=&quot;line-height: 107.0%;&quot;&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt; Is inquisitive in nature. We need someone who isn’t afraid to ask questions and voice their opinions.&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt;&lt;strong&gt;NECESSARY SKILLS:&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt;5+ years of experience in the field of product management, preferably in consumer electronics, content creation, and/or gaming with demonstrated experience developing and launching multiple products.&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt;A deep knowledge and passion for the gaming and consumer space&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt;A degree in an Engineering Discipline, Industrial Design, Marketing or equivalent&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt;Demonstrated experience bringing multiple products to market and being involved in the go to market strategies&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt;Highly motivated and goal-orientated individual that is able to work independently&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt;Ability to successfully organize, prioritize and manage multiple projects under strict deadlines.&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt;Growth mindset: With enthusiasm to be curious, learn and grow as you continue to develop your craft and find new ways to be awesome&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt;&lt;strong&gt;WITHIN 1 MONTH YOU WILL:&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;&lt;ul&gt;&lt;li style=&quot;line-height: 107.0%;&quot;&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt; Delve into understanding the target consumers, conduct research, and identify pain points that can be addressed.&lt;/span&gt;&lt;/li&gt;&lt;li style=&quot;line-height: 107.0%;&quot;&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt; You will learn the process of developing products at SteelSeries and have a develop an understanding of how to engage in cross-functional communications and teams.&lt;/span&gt;&lt;/li&gt;&lt;li style=&quot;line-height: 107.0%;&quot;&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt; You will hit the ground running by picking up on bringing some existing planned products currently in development and into market: it’ll be the best way to learn and impact the business immediately&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt;&lt;strong&gt;WITHIN 3 MONTHS YOU WILL:&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt; Begin to start proposing ideas and solutions that identify gamer needs and start preparing concepts to review as part of filling out the roadmap. You will be engaging directly with the product development heads to flesh out your ideas into detailed product concepts.&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt;&lt;strong&gt;WITHIN 9 MONTHS YOU WILL:&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt; Have a product roadmap signed off by senior management and be actively engaged in developing these products and planning to bring them to market.&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt; Launched some products in market!&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt;&lt;strong&gt;&lt;br&gt;FUN STUFF&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt; Competitive salary&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt; Great benefits&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt; Free gear and games&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-family: sans-serif , arial , helvetica;font-size: 10.0pt;&quot;&gt; Being part of and a contributor to creating a culture of respect, collaboration, and ownership all centered around our consumer first mindset.&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;
            
        

Product Manager


            &lt;h3&gt;Description&lt;/h3&gt;
                &lt;div class=&quot;jv-meta&quot;&gt;
                    &lt;em&gt;Position at SteelSeries&lt;/em&gt;
                &lt;/div&gt;
            &lt;p ng-non-bindable&gt;
                &lt;/p&gt;&lt;p&gt;&lt;span&gt;Gaming? Check. Esports? Check. Hardware? Check. Software? Check. We could go on and on.  The point is we&#039;ve been helping gamers get better since 2001.  In fact, Esports pros have won more money using SteelSeries products than any other brand and we&#039;re just getting started. Esports and Gaming are multi-billion-dollar industries, and we&#039;re going to continue supporting them through innovative gear and software gamers need and love.  We believe in being true to the gaming community, which means being true to ourselves. We create products that help the best of the best be better, and products that help the not-so-good feel not-so-bad.  Most of us are gamers, but you don&#039;t have to be, we promise!  Just don&#039;t be surprised if you become one within a few weeks of starting! &lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;Want to see what we&#039;re up to? Find us on social media, where we&#039;re highlighting our community, amazing partners, and products!&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;&lt;span&gt;ABOUT YOU:&lt;/span&gt;&lt;/b&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;span&gt;You are a team player at heart.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Likes working with Tech: Enjoys learning about multiple tech-style items and can utilize the knowledge gained. &lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Organized/Multi-Tasker: Able to keep multiple priorities moving fast in a systematic way. &lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Prioritize and problem solve: Understanding there may not be just one answer that results in a positive outcome. You can think out of the box.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Handle inquiries that range in complexity from “how-to” questions up to involved debugging to track down operational anomalies&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Provide in-depth support for SteelSeries hardware, and act as a resource for customer escalations&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Collaborate with multiple teams to provide feedback on hardware issues&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Attend team meetings to assist in providing feedback to update the knowledge base&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;You thrive in a fast-moving environment of a fast-growing company, where tasks can evolve from day to day.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;You have an open approach to feedback and enjoy how it affects your work.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;You have a youthful nature, enjoying the social aspects of the job as well as the professional.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;b&gt;&lt;span&gt;&lt;br&gt;NECESSARY SKILLS:&lt;/span&gt;&lt;/b&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;span&gt;Two years of experience in customer service.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Excellent communication skills and the ability to build rapport with customers quickly.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Ability to troubleshoot hardware-specific problems and resourcefulness in obtaining information from users&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;A customer advocate mindset, paired with a big-picture understanding of business goals and policies.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Possess strong interpersonal skills with the ability to build collaborative relationships&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Interest or experience in the Gaming industry; Knowledge of video games preferred&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Knowledge of Microsoft Office 365, Zendesk a plus.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;&lt;span&gt;WITHIN 1 MONTH YOU WILL:&lt;/span&gt;&lt;/b&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;span&gt;Settle in and get to know your new colleagues on the Support Team. &lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Immerse yourself in SteelSeries culture, and values to begin understanding FOR GLORY! &lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Dive in and gain a basic understanding of our products and policies.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Work hand in hand with trainers to develop a basic understanding of platforms and procedures.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Begin to own your work and troubleshoot various amounts of customer support scenarios.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;&lt;span&gt;WITHIN 3 MONTHS YOU WILL:&lt;/span&gt;&lt;/b&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;span&gt;Demonstrates ownership of workload by adhering to sensitive SLA’s, keeping up with queues, and upholding expected response times for all inboxes.   &lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Clearly and concisely offers explanations through strong writing skills.  &lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Serves as a mediator between the customer and SteelSeries when resolving issues. Actively fact-finds and investigates both sides of a story before drawing conclusions.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Demonstrates strong knowledge of customer experience practices and speaks competently with customers. Communicates using industry-standard terminology.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;&lt;span&gt;WITHIN 9 MONTHS YOU WILL:&lt;/span&gt;&lt;/b&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;span&gt;Has deep knowledge of team policies and processes. Utilizes opportunities to share their expertise with the team and business partners outside of the Support Team.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Understands the implications and risks of each solution, integrates feedback from others, and adapts ideas to select the most effective solution for the problem. &lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Participates in team projects outside of their regular scope of work.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Actively seek solutions that improve the customer experience.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;&lt;span&gt;FUN STUFF&lt;/span&gt;&lt;/b&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;Competitive salary&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;Great benefits&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;Free gear and games&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
            
        

Product Support Specialist


            &lt;h3&gt;Description&lt;/h3&gt;
                &lt;div class=&quot;jv-meta&quot;&gt;
                    &lt;em&gt;Position at SteelSeries&lt;/em&gt;
                &lt;/div&gt;
            &lt;p ng-non-bindable&gt;
                &lt;/p&gt;&lt;p style=&quot;background: white;&quot;&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;color: black;border: none windowtext 1.0pt;&quot;&gt;Gaming? Check. Esports? Check. Hardware? Check. Software? Check. We could go on and on.  The point is we&#039;ve been helping gamers get better since 2001.  In fact, Esports pros have won more money using SteelSeries products than any other brand and we&#039;re just getting started. Esports and Gaming are multi-billion-dollar industries, and we&#039;re going to continue supporting them through innovative gear and software gamers need and love.  We believe in being true to the gaming community, which means being true to ourselves. We create products that help the best of the best be better, and products that help the not-so-good feel not-so-bad.  Most of us are gamers, but you don&#039;t have to be, we promise!  Just don&#039;t be surprised if you become one within a few weeks of starting! &lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;background: white;&quot;&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;color: black;border: none windowtext 1.0pt;&quot;&gt;Want to see what we&#039;re up to? Find us on social media, where we&#039;re highlighting our community, amazing partners, and products!&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;background: white;&quot;&gt;&lt;strong&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;color: black;border: none windowtext 1.0pt;&quot;&gt;Summary:&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;The Channel Marketing Manager&#039;s primary responsibility is to support the growth of the Best Buy and our Canadian Retail Accounts (Including Best Buy, GameStop, Canada Computers and more) through the implementation of regional and national marketing strategies that drive demand for SteelSeries and KontrolFreek products. This role requires frequent interaction with the sales counterparts, product managers, finance, agency partners and customers (retail merchants and retailer marketing contacts). This employee must have strong organizational, prioritization, and analytical skills, as well as proven results integrating with cross-functional teams.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Key areas of responsibilities will include-but will not be limited to-marketing support for the sales team, in-store merchandising, project management, media planning, new product roll-out, and effective communication with both internal and external stakeholders.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Necessary Skills:&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li style=&quot;&quot;&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Symbol;&quot;&gt; &lt;/span&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Lead your Accounts: Manage and develop channel-specific marketing campaigns to increase the visibility and drive sell-thru; develop understanding of retailer funding requirements; execute approved programs and ensure compliance&lt;/span&gt;&lt;/li&gt;&lt;li style=&quot;&quot;&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Omni Marketing: Oversee development of marketing material for promotions, instore displays, associate training, and new product introductions; includes writing creative briefs for projects small and large&lt;/span&gt;&lt;/li&gt;&lt;li style=&quot;&quot;&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Budget Management: Utilize financial acumen in the creation and adherence to budgets, MDF accruals, and a focus on optimizing spend and maximizing return.&lt;/span&gt;&lt;/li&gt;&lt;li style=&quot;&quot;&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Paid Media Management: Partner with agency and retailer media teams to develop on and off-site advertising campaigns and sponsored product programs. Implement robust tracking to ensure the development and timely delivery of collateral, promotions, and digital activations.&lt;/span&gt;&lt;/li&gt;&lt;li style=&quot;&quot;&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Champion for A+ merchandising online, including creation of A+ product pages, product videos, How-To Guides, webinars, product selector tools and other best practice merchandising tools&lt;/span&gt;&lt;/li&gt;&lt;li style=&quot;&quot;&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Data Management: Manage the setup and maintenance of product details in retailer portals, ensuring accuracy and adherence to customer-specific requirements. Troubleshoot issues in collaboration with retail partners to maintain highest levels of data integrity.&lt;/span&gt;&lt;/li&gt;&lt;li style=&quot;&quot;&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Analytics: Measure and report the success of marketing tactics and digital campaign KPIs along with their longer-term business impacts. Monitor and suggest improvements to optimize impressions, CTR, CPC, and ROAS to continually improve the effectivity of investments.&lt;/span&gt;&lt;/li&gt;&lt;li style=&quot;&quot;&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Build Relationships: Establish and grow working relationships with appropriate internal, customer, and third-party partners. Prepare and present to key internal and external audiences.  Utilize facts and data to articulate strategies designed to achieve aligned priorities and goals. Lead regular check-ins for strategic customers with sales, strategy, and customer success to ensure account goals and plans remain on track, and discuss upcoming account requirements and modifications&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;&lt;br&gt;WITHIN 1 MONTH YOU WILL:&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li style=&quot;&quot;&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Have met the appropriate stakeholders and established a regular cadence of communications with them&lt;/span&gt;&lt;/li&gt;&lt;li style=&quot;&quot;&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Have a solid grasp on company and your individual goals, objectives, and workflows (i.e. “how things work internally”)&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;WITHIN 3 MONTHS YOU WILL:&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li style=&quot;&quot;&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Report out paid media results and opportunities to optimize&lt;/span&gt;&lt;/li&gt;&lt;li style=&quot;&quot;&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Managing the budgets for your accounts and holding team members accountable&lt;/span&gt;&lt;/li&gt;&lt;li style=&quot;&quot;&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Create a training calendar and content update schedule with sales team&lt;/span&gt;&lt;/li&gt;&lt;li style=&quot;&quot;&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Supporting promotional events with retailer specific creative&lt;/span&gt;&lt;/li&gt;&lt;li style=&quot;&quot;&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Leading line review presentations with sales counterparts&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;WITHIN 9 MONTHS YOU WILL:&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li style=&quot;&quot;&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Launch new products in your channel&lt;/span&gt;&lt;/li&gt;&lt;li style=&quot;&quot;&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Update instore displays from design initiation to instore set&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt; &lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;FUN STUFF&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Competitive salary&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Great benefits&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: 10.0pt;font-family: Arial , sans-serif;&quot;&gt;Free gear and games&lt;/span&gt;&lt;/p&gt;
            
        

Channel Marketing Manager

Data Analyst

Privately Held

SteelSeries is a global leader in the gaming and esports industry, which is made up of billions of gamers around the world who all need and want only the best gaming equipment. We make the most award-winning, cutting-edge products to help gamers play like the pros.  Esports pros have won the most money using SteelSeries gear. For us it’s all about cutting through all the flash and hype to meet the real needs of gamers. Whether its on a console, PC, or your mobile phone, your path to gaming glory requires the best products from a company that has believed in esports and gaming from the very beginning.

From creating the first mechanical gaming keyboard, to the first dedicated gaming headset, to sponsoring the most successful E-Sports teams in history, gaming is in our DNA.

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Steelseries

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Jobs (2)

Corporate Finance Manager
Chicago, United States
Created: 6 months ago
Junior R&D Engineer
Villeneuve-d'Ascq, France
Created: 6 months ago

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Business details

Steelseries

About

Jobs (2)

Corporate Finance ManagerChicago, United StatesCreated: 6 months agoJunior R&D EngineerVilleneuve-d'Ascq, FranceCreated: 6 months ago

Reviews

Corporate Finance Manager
Chicago, United States
Created: 6 months ago
Junior R&D Engineer
Villeneuve-d'Ascq, France
Created: 6 months ago